IT and Business Insights for SMB Solution Providers


June 28th, 2017 | Megan Santosus
Whether you plan to hit the beach, mountains, or simply spend a few days with the family, these are the books to grab when you have some uninterrupted leisure time. - read more
Blog Entry
June 15th, 2017 | Ken Thoreson
Twenty-six page corners turned over! Without checking, that might be an all-time high. For my frequent readers, you know that is how I judge the quality of the book I am reading, by how many page corners I turn over. If you want to “up your sales game,” buy this book today. - read more
ASCII Forum: Trending Topics
June 5th, 2017 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation... - read more
June 1st, 2017 | Megan Santosus
Expert advice from experienced marketing consultants on how to use social media platforms as marketing tools. - read more
May 30th, 2017 | Rich Freeman
In a crisp 60 seconds, Manuel Palachuk walks you through the formula for calculating your fully burdened cost of labor, and explains how to use it when setting prices. - read more
May 26th, 2017 | ChannelPro Weekly
Matt and Cecilia take their best shot holding down the fort while Rich enjoys a long overdue vacation, roping in special guest and author Manuel Palachuk. Rich Jr. (played my Matt) takes a stab at going through a trio of news stories from eFolder, HP Enterprise, and NETGEAR. Then in part 2, Manuel (a.k.a. - read more
May 26th, 2017 | David M. Fellman
Find out why a cluttered office can lead to a loss of sales. - read more
Blog Entry
May 24th, 2017 | Ken Thoreson
Yesterday, I was interviewed by Keith Lubner from ChannelEQ ( on his podcast channel. While the theme of our conversation was focused on the IT channel and partner community as well as the vendor environment, one of Keith’s insightful questions was: What separates the average or failing organizations from the high performing firms? - read more
May 24th, 2017 | Cecilia Galvin
The community seeks to support and promote workforce diversity throughout the industry. - read more
Blog Entry
May 22nd, 2017 | Ken Thoreson
After spending a day working with a client and the company's sales team, we normally set up three follow-up, web-based sessions to ensure our recommendations are acted upon and their sales team actually changes. After the second web-based training, it was my opinion that the organization most likely would not change. - read more


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