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Topic: Business Management

Choosing A CRM For Your MSP

May 7, 2024 | Carrie Richardson

If you’re contacting more than 20 new prospects each day, it’s time to explore purchasing customer relationship management software.

Voice of the Vendor: Kaseya Connect 2024

May 6, 2024 |

Join ChannelPro’s traveling reporter Joel Zaidspiner at Kaseya Connect 2024 in New Jersey.

XM Cyber Report Finds 80% of Security Exposures Are Fueled by Misconfigurations

May 6, 2024 |

Third annual State of Exposure Management Report reveals alarming gaps in organizations’ cyber defenses.

Partner Tip of the Week: Enable Communications – A Key to Partnering Success

May 6, 2024 |

Effective communication with customers is crucial for ensuring that an MSP can provide the precise experiences and results that lead to exceptional customer satisfaction. Think about the methods available for collecting the data (monthly/quarterly phone calls, email surveys, in-person meetings, etc.) To optimize customer engagement, it’s essential to listen and remain adaptable, ensuring that all […]

ChannelPro Weekly Episode #260: My Condo on Mars

 Podcast
May 3, 2024 |

ChannelPro Weekly is back as host Matt Whitlock chats with Manuel Palachuk about building a company culture, sailing, AI tips, and more.

How Do MSPs Measure Success? I’m Hitting My Metrics But Not Sure They’re the Right Ones.

Supported By
May 2, 2024 |

Setting goals and measurements is important because, as Amy Babinchak says, “If you don’t know where you’re going, you can’t get there.”

For Authentication, There’s a Better Way than MFA

May 2, 2024 | Denny LeCompte

Today, sophisticated cybercriminals have developed many strategies to bypass MFA, exploiting its weaknesses, particularly through social engineering and other hacking techniques.

Integrating Sales and Marketing: Key Strategies for MSPs from Kam Kalia

May 2, 2024 |

IT By Design’s dynamic president challenges the MSP community to invest more in sales and marketing.

MSPs React to Comprehensive, Aggressively Priced Kaseya 365

May 1, 2024 |

Hear from MSP peers on the launch of the new Kaseya 365 program — designed to provide a crucial package of tech services at an affordable monthly price.

The 20 MSP Broadens Reach with Latest Round of Acquisitions

May 1, 2024 |

The 20 MSP bolsters its national footprint with a trio of new partnerships.

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