IT and Business Insights for SMB Solution Providers

Unified Communications

Press Release
August 31st, 2020 | ChannelPro
Greenville, S.C. – August 31, 2020 – SYNNEX Corporation, a leading business process services company, today announced the expansion of its Unified Communications and Collaboration portfolio with Mitel, a global market leader in business communications. - read more
 
News
August 21st, 2020 | Rich Freeman
The company’s progressive dialer system for high-volume calling can now integrate campaigns with multiple CRM solutions. 1Stream updates include the ability to route support calls to specific technicians and easier click-to-dial functionality for Autotask users. - read more
 
Press Release
August 5th, 2020 | ChannelPro
Web-based video conferencing with mobile app enables more productive meetings and larger virtual events - read more
 
News
July 13th, 2020 | Rich Freeman
One of several recent enhancements to BVoIP’s 1Stream integration platform, the new feature lets users who regularly place many phone calls automatically dial numbers on a preset list, play prerecorded voicemail messages, and update their CRM system. - read more
 
Resource
June 12th, 2020 | ChannelPro Weekly
Start buying house plants, channel pros. There’s at least a small chance it could get you federal grant money, according to guest host and channel finance expert Rayanne Buchianico, of ABC Solutions. - read more
 
News
June 8th, 2020 | Rich Freeman
The integration functionality enables MSPs to view contextual data in PSA, CRM, and other external applications directly inside the unified communication vendor’s desktop app. The new partner program pays up to 30% commissions. - read more
 
Article
June 8th, 2020 | Robert Cooper
Worldwide brands are advancing on local MSPs, but there are ways the little guys can stay in business. - read more
 
News
June 2nd, 2020 | Rich Freeman
A companion to the vendor’s Channel Harmony program, which assigns primary sales responsibilities to RingCentral employees, the new IGNITE! program lets partners pursue and close deals involving up to 400 seats on their own. - read more
 
Press Release
June 2nd, 2020 | ChannelPro
Global Workplace Restrictions Will Expand Cloud Conferencing User Base Throughout 2020, But Growth Will Taper Off in 2021 - read more
 
Resource
May 26th, 2020 | ChannelPro
Off the road but back on the air, our own Joel Zaidspiner returns with remotely recorded updates from AvePoint, BVoIP, and SiteLock. - read more
 

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