IT and Business Insights for SMB Solution Providers

Unified Communications

Press Release
 
Article
October 5th, 2020 | Ken Presti
Deploying a unified communications solution provided a quick fix for remote work, but leveraging UCaaS for long-term success requires maintaining the underlying infrastructure. - read more
 
News
October 2nd, 2020 | Rich Freeman
1Stream subscribers can now use the system to link their UCaaS solution with as many third-party CRM tools as they wish at no extra cost, and customize those integrations more easily on their own. - read more
 
Press Release
August 31st, 2020 | ChannelPro
Greenville, S.C. – August 31, 2020 – SYNNEX Corporation, a leading business process services company, today announced the expansion of its Unified Communications and Collaboration portfolio with Mitel, a global market leader in business communications. - read more
 
News
August 21st, 2020 | Rich Freeman
The company’s progressive dialer system for high-volume calling can now integrate campaigns with multiple CRM solutions. 1Stream updates include the ability to route support calls to specific technicians and easier click-to-dial functionality for Autotask users. - read more
 
Press Release
August 5th, 2020 | ChannelPro
Web-based video conferencing with mobile app enables more productive meetings and larger virtual events - read more
 
News
July 13th, 2020 | Rich Freeman
One of several recent enhancements to BVoIP’s 1Stream integration platform, the new feature lets users who regularly place many phone calls automatically dial numbers on a preset list, play prerecorded voicemail messages, and update their CRM system. - read more
 
Resource
June 12th, 2020 | ChannelPro Weekly
Start buying house plants, channel pros. There’s at least a small chance it could get you federal grant money, according to guest host and channel finance expert Rayanne Buchianico, of ABC Solutions. - read more
 
News
June 8th, 2020 | Rich Freeman
The integration functionality enables MSPs to view contextual data in PSA, CRM, and other external applications directly inside the unified communication vendor’s desktop app. The new partner program pays up to 30% commissions. - read more
 
Article
June 8th, 2020 | Robert Cooper
Worldwide brands are advancing on local MSPs, but there are ways the little guys can stay in business. - read more
 

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