IT and Business Insights for SMB Solution Providers

Unified Communications

Article
December 21st, 2020 | Robert Cooper
Communications systems must have security measures built into their core design—not simply tacked on through updates. - read more
 
Resource
December 11th, 2020 | ChannelPro Weekly
Some things can only be accomplished by “boots on the ground,” as the saying goes. And if you’re Barbara Paluszkiewicz, CEO of CDN Technologies, host of the KnowTechTalk podcast, and guest host of this week’s episode, those boots will probably have very pointy heels. - read more
 
Press Release
 
Article
October 5th, 2020 | Ken Presti
Deploying a unified communications solution provided a quick fix for remote work, but leveraging UCaaS for long-term success requires maintaining the underlying infrastructure. - read more
 
News
October 2nd, 2020 | Rich Freeman
1Stream subscribers can now use the system to link their UCaaS solution with as many third-party CRM tools as they wish at no extra cost, and customize those integrations more easily on their own. - read more
 
Press Release
August 31st, 2020 | ChannelPro
Greenville, S.C. – August 31, 2020 – SYNNEX Corporation, a leading business process services company, today announced the expansion of its Unified Communications and Collaboration portfolio with Mitel, a global market leader in business communications. - read more
 
News
August 21st, 2020 | Rich Freeman
The company’s progressive dialer system for high-volume calling can now integrate campaigns with multiple CRM solutions. 1Stream updates include the ability to route support calls to specific technicians and easier click-to-dial functionality for Autotask users. - read more
 
Press Release
August 5th, 2020 | ChannelPro
Web-based video conferencing with mobile app enables more productive meetings and larger virtual events - read more
 
News
July 13th, 2020 | Rich Freeman
One of several recent enhancements to BVoIP’s 1Stream integration platform, the new feature lets users who regularly place many phone calls automatically dial numbers on a preset list, play prerecorded voicemail messages, and update their CRM system. - read more
 
Resource
June 12th, 2020 | ChannelPro Weekly
Start buying house plants, channel pros. There’s at least a small chance it could get you federal grant money, according to guest host and channel finance expert Rayanne Buchianico, of ABC Solutions. - read more
 

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