Arise Virtual Solutions Inc., the leader in on-demand customer management solutions, has once again showed the flexibility of its call center platform by launching a new small to mid-sized business solution. This new solution provides these companies access, for the first time, to the innovative tools and technology the company has been developing for over 20 years.

Industry leader is named sole distribution partner of Microsoft cloud technology for federal resellers

PacketDirect Empowers Customers to Instantly Connect Any Two Points on PacketFabric’s Expansive Private Network

The distributor’s new “Training-Development-as-a-Service” program allows vendors to deliver e-learning, e-training, and partner enablement resources to their channel partners more easily.

New workflow integration adds real-time alerting and automated case creation and closure to fuel the ServiceNow platform

New Standalone and Unified Access Points Feature Second-Generation MU-MIMO Technology to Deliver Unbeatable Coverage and Performance in High-Density Environments

The new edition includes tools for defining and marketing service plans, as well as direct integration with ConnectWise and Autotask PSA software and a new Linux-based virtual appliance deployment option that dramatically lowers acquisition costs.

That’s according to the Usman Choudhary (pictured), the vendor’s chief product officer, who says that usability—especially on mobile devices—can be the single most important factor in a security system’s effectiveness.

Designed for SMB, Enterprises and ISPs, the DGS-3630 Switches Provide Enhanced Hardware and Software Features and Powerful Performance

Implementing and managing Data Leak Prevention technology for clients drives new recurring revenue and promotes stickiness for service providers