Successful MSPs will expand service offerings while embracing delivery automation, marketplaces, multicloud orchestration, and more.

Designed to lighten administrative workloads, the enhancements to GoTo Connect include a new Efficiency Mode that automatically prioritizes audio clarity over low-bandwidth connections and new tools for diagnosing call volume trends.

Recent partner sales and marketing investments are proof the company is serious about SMBs, according to global partner marketing chief Luxy Thuraisingam (pictured), who concedes “we have work to do in enabling our partners to go and capture the SMB space.”

Managed services providers are answering the call to help their clients economically improve their threat defense with cloud-first backup and recovery.

This week’s episode might remind you of that oddly misformed candy that spent a little too much time in your pocket with regular co-host Rich Freeman out on vacation, but is still just as delicious as Matt and guest co-host Erick Simpson take you door-to-door for some ChannelPro trick-or-treating. And what should you expect in your candy-bag when you get home?

Research from Zomentum finds channel partners play a key role in SMBs’ SaaS buying.

Acting now ensures your managed services clients are ready to handle any obstacle that comes their way.

Intel predicts every person will need zetta-scale computing for the metaverse.

The business notebook’s build quality, speed, storage, and keyboard earn high marks, but the display and webcam less so.

ChannelPro’s Joel Zaidspiner checks in with CyberCNS, Invarosoft, and Mission Control at the latest gathering of TeamLogic IT franchise owners.