News & Articles - Page 179

Early reactions from channel pros to the news that founder Austin McChord is stepping down from the company’s C-suite.

In a conversation with ChannelPro today, Datto’s vice president of business development said that the culture McChord created and the innovation he fostered will live on despite the change of leadership atop the company.

In addition to performance and technician productivity enhancements, version 14 of the vendor’s flagship product includes an augmented reality component that lets end users get interactive guidance on fixing technical problems via their mobile devices.

The new family of software-as-a-service applications includes a print management solution and a fleet management system designed to help SMB channel partners configure, update, and manage printers remotely.

McChord, who founded the BDR and managed services powerhouse 11 years ago as an undergraduate, will be succeeded by president and COO Tim Weller during the search for a successor. He will retain a seat on Datto’s board.

At the final leg of the 2018 tour, MSPs, VARs, and other attendees spent two days in business building sessions then celebrated their picks for the best of the best at the ASCII Cup party.

The new addition to its end-to-end outsourced technology stack for MSPs lets Collabrance and its partners share real-time data automatically, resulting in faster, more effective customer service, according to senior executive Doug Grimm (pictured).

The new Carbonite Data Protection Console lets both business users and MSPs administer all of their virtual machine backups in one place.

The power management vendor’s new APC Technology Partners Initiative lets channel pros offer unified threat management solutions from Untangle, BDR software from Infrascale, and 4G/LTE failover services from Accelerated Concepts Inc. at top-tier discounts.

In the first of many integrations with widely used managed services tools coming soon, ID Agent’s dark web scanning service can now automatically create tickets in Autotask whenever it finds compromised user credentials.