News & Articles - Page 171

The new model lets partners leverage the equity of the Intermedia name without sacrificing control of their customer relationships.

Speaking with ChannelPro at last week’s meeting of the TechSelect partner community, U.S. sales leader Marc McClure (pictured) discussed plans to grow his team of account execs, technical specialists, and other partner-facing staff by 10 to 15 percent.

A new sales team, managed security service catalog, vendor incubation program, and training facility are key ways the distributor will fulfill its part of that bargain, according to security executive Alex Ryals (pictured).

Pax8’s backend ordering and management infrastructure now exchanges data with Kaseya’s PSA platform. Liongard’s automated discovery and documentation solution now imports endpoint data from Kaseya’s RMM system.

The new Analytics and IoT Solution Factory, like the previously introduced Cloud Solution Factory, is designed to help partners capitalize on a rapidly growing next-generation IT market faster, more easily, and with less risk.

Called Network Glue, the new system automatically discovers, documents, and diagrams all of the workstations, servers, routers, switches, and other IP-based devices in an end user’s environment.

Equipped with patented artificial intelligence technology, the new offering aims to help MSPs better view and react to ongoing security threats.

Available at no extra cost, the new functionality lets users of the vendor’s BullPhish ID product identify “targets” for awareness campaigns without manually uploading user lists, according to ID Agent exec Dan Tomaszewski (pictured).

Called Powered Services 2.0, the “go-to-market-in-a-box” offerings are designed to help MSPs launch lucrative new services faster by sharing proven best practices from more experienced providers.

Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.