News & Articles - Page 105
Meet the National Society of IT Service Providers
Regulations are coming to managed services, and a new grassroots organization is working to give MSPs a say in that process.
ConnectWise Unveils New Platform and RMM Solution
According to Chief Product Officer Jeff Bishop (pictured), the platform is meant to provide a single interface for everything technicians do. The RMM solution is designed to be a faster, more scalable successor to the vendor’s two existing RMM products.
Insider Threat: IT Sabotage within the MSP Industry
Being aware of the predisposition characteristics and following best practices can help MSPs prepare for and mitigate this type of insider threat.
Software Security is a Shared Responsibility, Datto Says
To prevent more breaches of the kind that struck IT management solutions in the last year, the company says, MSPs must embrace cyber hygiene best practices and vendors must embrace independently audited security frameworks like BSIMM.
DoD Announces Major CMMC Changes
CMMC 2.0 reduces the levels within the program from five to three, but there is still a big opportunity for MSPs.
Sharp Tips to Dull Spear Phishing Attacks
With spear phishing looming larger on the threat landscape, channel pros must take steps to help SMBs with protective measures.
ASCII Success Summit Touches Down in Washington, D.C.
The two-day event for MSPs featured educational sessions focused on best practices, new revenue streams, and the latest industry trends.
Atera Equips RMM Software with AI-Based Ticketing
The new functionality automatically classifies, prioritizes, and routes tickets, and can also resolve mundane tasks like password resets and onboarding new users on its own.
ASCII Group Hosts Latest MSP Success Summit in Orlando
Speakers at the IT membership community’s second-to-last conference for 2021 addressed top-of-mind issues in the SMB channel, with a particular focus on security and cloud computing.
How to Survive a Supply Chain Attack
Here are steps MSPs can take to improve their security posture and preparedness if ransomware or a supply chain attack hits.









