Topic: Software - Page 29
Pulseway Enhances Two-Factor Authentication and Will Make Using It Mandatory
New functionality that gives users more options for authenticating themselves during logins, as well as the vendor’s plan to enforce use of 2FA, come as cyberthieves are increasingly targeting RMM and PSA applications.
Harmony and ServiceTree Are Taking a Slow and Steady Approach to the PSA Market
The two relative newcomers to a market filled with name-brand vendors are both refining their onboarding and support processes before going after a bigger share of burgeoning demand for MSP business management software.
Tigerpaw Updates Business Automation Solution
Equipped with an enhanced user interface, Tigerpaw’s latest release also includes more than twenty mobile application updates.
Datto Ships Quarterly RMM and PSA Updates
Timed to coincide with the vendor’s DattoCon event in San Diego this week, the software includes a beta edition of new HTML 5 remote control technology, an enhanced PSA mobile app, and a wide range of UI enhancements.
Beachhead Integrates SimplySecure for MSPs with Autotask PSA
The new functionality, which is the first of its kind for Beachhead, is designed to boost technician productivity by providing alerts, status information, and billing data from directly inside the Datto product, rather than requiring them to swivel between consoles.
Managed Services Co-Op The 20 Partners with ELO Digital Office on Enterprise Content Management
The deal gives The 20, which aspires to be an all-inclusive managed IT department to its SMB clients, one more service to sell while dramatically expanding ELO’s base of North American partners.
Pax8 and Liongard Announce Kaseya Integrations
Pax8’s backend ordering and management infrastructure now exchanges data with Kaseya’s PSA platform. Liongard’s automated discovery and documentation solution now imports endpoint data from Kaseya’s RMM system.
Kaseya Adds VoIP Functionality from Cytracom to its PSA Solution
Available at no extra charge to Kaseya BMS users with a Cytracom account, the new feature automatically displays screen pops about inbound support calls and lets technicians create tickets directly from within that window.
Bitdefender Integrates Security Products with ConnectWise RMM Solution
The new functionality lets Bitdefender users who also use ConnectWise Automate handle deployment, quarantine management, alerts, notifications, and more without exiting the console they employ for other administrative activities.
SolarWinds Buys Passportal to Add Password Management and Documentation to its MSP Software Suite
The transaction positions Passportal to enhance its products and expand its market reach faster, according to CEO Colin Knox (pictured), who will remain on board as director of MSP product strategy.