Topic: Software - Page 28

The first of four ChannelPro SMB Forum events this year featured presentations from industry experts and some of the top SMB resellers and managed service providers in the country.

See what six users of ConnectWise software have to say about private equity firm Thoma Bravo buying the managed service software maker and founder Arnie Bellini (pictured) stepping down as CEO.

The deal gives the iconic managed services software maker access to capital and business expertise it needs to realize ambitious strategic goals, according to founder Arnie Bellini (pictured), who will step down as CEO.

According to General Manager Kevin Chapman (pictured), selling its RMM solution positions Avast Business to focus 100 percent of its attention on security—including new solutions coming shortly—and forge integration pacts with leading RMM vendors.

Equipped with integrated PSA, RMM, CRM modules and more, the new system seeks to maximize efficiency by automatically opening, categorizing, prioritizing, and assigning tickets and then stepping technicians through standardized resolution procedures.

The deal, which includes a multi-year agreement by Barracuda to resell several Avast Business security solutions, immediately turns Barracuda into a player in the rapidly evolving market for managed services and managed security software.

The latest edition of Datto RMM also includes a less disruptive approach to remote maintenance sessions using Microsoft’s PowerShell scripting tool.

A free addition to the company’s RMM, PSA, and anti-virus suite, the new resource includes tools and advice for landing new customers with the help of search engine advertising, social media, and other digital marketing tools.

Available under pay-as-you-go and bring-your-own-license models, the new edition of Untangle’s flagship offering aims to give users additional deployment options.

Formerly the company’s president and COO, Weller succeeds company founder Austin McChord, who stepped down from that role last fall.