Topic: Managed Services - Page 98

From preintegrated solutions to professional services, distributors offer way more than shrink-wrapped products these days.

The new feature, which maintains 18 months of detailed workstation and server snapshots, represents the vendor’s latest step toward providing a complete picture of everything MSPs are responsible for managing and securing through a single console.

Ready to automate and accelerate as-a-service solutions? Well then, gentlemen (and ladies), you know what to do. So does Ingram Micro, as Matt and Rich discuss with co-host Seana Fippin, of MSP Red Box Business Solutions, who also chimes in on the new platform and RMM solution ConnectWise introduced this week, OpenText buying Zix, and how to hold effective virtual meetings at a hybrid workplace.

This channel-only vendor provides VoIP services by MSPs for MSPs.

Erick and Rich discuss the new platform and RMM solution from ConnectWise, the wisdom of identifying your worst customers now so you can fire them come January, and the latest oddball limited edition holiday offers from America’s fast-food restaurants.

This Expert Guide dives into some current opportunities, including adding services on top of Microsoft 365 rather than just selling licenses, developing deep expertise in Azure features to solve customer problems, and building high-margin cloud bundles.

According to Chief Product Officer Jeff Bishop (pictured), the platform is meant to provide a single interface for everything technicians do. The RMM solution is designed to be a faster, more scalable successor to the vendor’s two existing RMM products.

The partnership brings domestic and international mobile connectivity solutions to TBI’s partner community.

Erick and Rich discuss Atera’s new AI-powered RMM automation feature, why you should ask vendors and distributors regularly about new resources for helping you grow, and a local election in Maine set to be decided by drawing straws.

The partnership brings SIP Trunking, Cloud PBX (UCaaS), SD-WAN (SASE) and MS Teams Direct Routing Solutions to TBI’s partner community.