Topic: Managed Services - Page 210

Called “shared inboxes,” the new feature lets multiple users exchange texts with customers on behalf of their employer using a company phone number, instead of individual lines.

MSPs struggling to grow their businesses share some common hurdles. Here are some answers to gaining operational maturity.

The new features, which join others unveiled today during the documentation vendor’s GlueX partner conference, are evidence of IT Glue’s continued investment in innovation, according to General Manager and CTO Nadir Merchant (pictured).

Successful IT business owners will use the changes and trends in 2020 and beyond to create a plan for future growth.

Integrating IT Glue’s documentation software with myITprocess, a TruMethods solution for providers of virtual CIO services, will make running a vCIO practice easier and more profitable for MSPs, according to TruMethods President Gary Pica (pictured).

Hungry for IT insights? Good, because Matt, Rich, and guest host Ro Kolakowski, founder of 6th Street Consulting, have a heaping helping for you on this episode, spanning from D&H’s new esports and gaming business unit to Intel’s outlook on the year ahead, BitTitan’s emerging “data synchronization as a service” plans, and the characteristics that make great MSPs great, according to Service Leadership’s Paul Dippell.

In this report, we’ll break down a broad range of threat activity, offer insights into the trends we’ve observed, discuss wide-reaching impacts across industries, geographies, companies and people, and reveal what our threat experts expect to see in the coming year.

Simply complete the form below to download the full whitepaper.

Erick and Rich are intrigued by BitTitan’s “data synchronization-as-a-service” strategy, certain you should do quarterly business reviews internally as well as with customers, and amused by the guy now walking from LA to San Francisco in a bear costume.

While that war is winnable, emphasizes Datto CISO Ryan Weeks (pictured), a task force contributor, it will take years of coordinated global effort plus either self-imposed or government-mandated MSP regulations.

New Samsung Galaxy Book laptops reshape the PC for mobile-first consumers, bringing together next-generation connectivity, ultra-portable design, and elevated performance