Topic: Managed Services - Page 203

Use this worksheet to draft a detailed plan for bringing your business goals to life.

Use this worksheet to define the foundational elements that will guide you on your strategic roadmap to success.

This worksheet will help you articulate the organizational, personal, psychological, and other values that define your business.

See how a fictional company completed Manuel Palachuk’s business strategy kick-start worksheet.

A new XaaS configuration tool and outsourced help desk service are the latest additions to an integrated set of offerings designed to help traditional VARs replace one-time product sales with service-oriented recurring revenue.

Cloud-based contact-center-as-a-service (CCaaS) solutions are an appealing option for SMBs and a potential opportunity for channel pros.

Building a successful cloud practice can set you up for success by making your clients flexible, scalable, and adaptable, while adding value to your portfolio.

The vendor will make a call on bringing VSA, which was struck by a sophisticated attack Friday, back online before noon eastern time Tuesday. Users may be required to implement “systems and network hardening requirements” before using the updated software.

In the wake of an attack affecting an estimated 50 to 60 MSPs, the IT management vendor expects to begin restoring service tomorrow, according to CEO Fred Voccola (pictured).

Version 5.2 of the vendor’s flagship product, which arrived this week, lets MSPs collect, store, and view information about organizations, devices, networks, Active Directory implementations, and more.