Topic: Managed Services - Page 124

During the scramble to set up customers to work remotely, channel pros discovered the importance of proactive communication, setting expectations, leaning on relationships, and more.

The new module automatically documents the contents of a customer’s Azure Active Directory and collects configuration information from core Microsoft 365 applications, including Outlook, OneDrive, Teams, and SharePoint.

One of several recent enhancements to BVoIP’s 1Stream integration platform, the new feature lets users who regularly place many phone calls automatically dial numbers on a preset list, play prerecorded voicemail messages, and update their CRM system.

The virtual gathering brought together experts from the emerging market to help attendees develop best practices for starting and growing an IoT services business.

The new functionality, which supplements existing risk analytics capabilities, factors dangerous end user behavior like recycling passwords into an organization’s risk assessment, and flags employees in need of extra security training.

With help from partners and some transferrable skills, the jump from IT to IoT can be a short one.

Need one more reason to be excited about 5G? It’s 100% coronavirus-free! Or so say Matt and Rich as they discuss the HTTPS-based privacy safeguard Webroot has added to its DNS filtering product, IT Glue’s latest wave of product enhancements, the completion of Tech Data’s acquisition by private equity firm Apollo Global Management, and Tech Data’s read on hot coronavirus-era solution opportunities.†

The security features, in particular, arrive at a time when the documentation platforms and other systems MSPs store sensitive data in are increasingly under attack from cybercriminals.

An industry first, according to Webroot, the new feature is designed to safeguard DNS traffic from snooping and manipulation, and is especially relevant at a time when millions of work-from-home employees are relying on poorly secured home networks.

As businesses gradually return to work and re-evaluate tech needs for the next normal, the distributor and its vendors expect investments in cloud, security, infrastructure, endpoints, and more.