Topic: Artificial Intelligence (AI) - Page 24
JSG Expands Leadership Team to Ready for Gen AI Channel Shift
Janet Schijns’ ecosystem acceleration firm is readying programs to help the industry evolve as the next generation of partners born in a gen AI world enters the channel.
Put AI to Work to Improve the Merger and Acquisition Process
Artificial intelligence can help companies quickly and efficiently vet targets as well as streamline the pre- and post-merger process.
AI and Automation Help the Service Desk ‘Shift Left’
By moving problem resolution to lower-level techs and enabling customers to self-serve, MSPs can increase efficiency and lower costs.
Using Tech to Identify High-Quality Job Candidates More Efficiently
Screening tools and AI-enabled matching can aid your hiring process, but human discernment is still needed to avoid bias and determine culture fit.
ChannelPro Hosts Online Cybersecurity Summit Focused on Next Gen Now
The third of this year’s four online summits explored AI trends, biometrics, BDR best practices, and more, all through the lens of a layered cybersecurity strategy.
How AI Tools like ChatGPT Can Benefit MSPs in IT Management and Collaboration
Focusing on three key areas where generative AI technologies can be integrated with your workflow now will put your MSP business ahead for tomorrow.
Keep IT Security Stack as Fluid as a River
To keep the IT security stack as fluid as a river, MSPs must become more visionary in their security practice and move more deeply into clients’ processes.
How AI Is Reshaping the MSP Help Desk
AI-powered help desks reduce ticket resolution times and provide insights into customer behavior and preferences, enabling MSPs to drive efficiencies and win more business.
ChannelPro 5 Minute Roundup for the Week of February 6th, 2023
Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.
ChannelPro Weekly Podcast: Episode #253 – Quantum Donut
If you like donuts as much as WE like donuts, you’ll understand why we’re always willing to make a quantum leap for one when they’re nearby.










