Archive for Rich Freeman - Page 82

The latest enhancements to the unified communications vendor’s 1Stream platform seek both to make jumping into PSA records easier and to reduce the need for switching interfaces by importing more detailed information.

Matt and Rich have a fever, channel pros, and the only prescription is this episode. Joined by MSP, author, and improv comic Bob Coppedge, of Simplex-IT, your hosts discuss co-managed IT, Dell’s attempt to “democratize” artificial intelligence, a new managed services suite from Pulseway inspired by the coronavirus pandemic work-from-home phenomenon, and the 20th birthday of ConnectWise’s IT Nation Evolve organization, formerly known as HTG Peer Groups.

MSPs need to protect their businesses with up-to-date payment terms, services offered, and contractual language.

Formerly known as HTG Peer Groups, the organization has grown to some 500 members around the globe by helping channel pros set goals and hold each other accountable for realizing them, according to founder Arlin Sorensen (pictured).

A companion to the vendor’s Channel Harmony program, which assigns primary sales responsibilities to RingCentral employees, the new IGNITE! program lets partners pursue and close deals involving up to 400 seats on their own.

The two new offerings use Dell EMC hardware and VMware software to help organizations virtualize, pool, and dynamically allocate otherwise underutilized and disaggregated GPU and high-performance computing resources.

The new USG FLEX line, Zyxel says, provides up to 125% of the system performance and 500% of the security performance of earlier USG models. Management of the new products via the vendor’s Nebula Cloud Networking Solution is due later this year.

The coronavirus crisis has highlighted the need for SMBs to adopt better cloud and data recovery strategies, creating an opportunity for MSPs to offer guidance and services.

Introduced in response to spiking demand for remote management capabilities among businesses with work-from-home employees, the new package offers a subset of relevant features from Pulseway’s core managed services suite at a lower price.

It’s hard to put a price tag on good health and a good job these days. A good sandwich, though? That’s worth a cool million. Just ask Michael Goldstein, president and CEO of LAN Infotech and this week’s guest host. He has thoughts to share with Matt and Rich on other topics too, like the cross-platform “cyber resilience” functionality coming soon to Carbonite and Webroot, the many reasons veterans make good IT employees, and Kaseya’s latest product integrations.