Archive for Rich Freeman - Page 130

Under an expanded alliance agreement between the two vendors, Continuum partners can now purchase Webroot’s SecureAnywhere DNS Protection solution from inside Continuum’s RMM platform, and use the system at no extra cost.

Priced at $40 per month per company for unlimited phone- and chat-based support, the service provides assistance with PC and Mac issues, software update installation, virus removal, router and printer problems, and more.

The vendor plans to use price cuts, free trial deployments, no-fee onboarding, and other measures to drive adoption of its flagship solution by both newcomers to documentation software and customers of competing vendors, including market leader IT Glue.

The much-requested enhancement, which lets MSPs share documents via their own SSL-enabled URL, arrives alongside new Office 365 licensing synchronization and the addition of configurations and flexible assets to the IT Glue mobile app.

At the distributor’s ONE conference this week, U.S. IoT exec Eric Hembree (pictured) explained why Ingram has been waiting for the right moment to get in on the Internet of Things opportunity, and what it’s up to now that the time to pounce has arrived.

The new as-a-service offering, which is the first member of Ingram’s hybrid solutions portfolio to run on managed, offsite infrastructure, lets businesses enjoy the benefits of a private cloud infrastructure without shouldering the hardware support costs.

According to global cloud exec Nimesh Dave (pictured), the distributor will use a self-serve onboarding tool and a series of solution-hunting search efforts to add lesser-known cloud applications from early-stage vendors to its cloud marketplace.

Available in the U.S. and Canada at present and free to partners with vendor sponsorship, the new program provides all the elements of a complete search engine marketing campaign, including customized content and pay-per-click advertising.

The sales management tool streamlines Cisco orders now, and will support additional vendors soon. The renewal management tool automates a labor-intensive operational process. Both were introduced at Ingram’s ONE conference, in Washington, D.C.

The new functionality lets technicians track health, performance, and utilization information about switches, printers, routers, and firewalls through the same consolidated control panel they use to support servers and workstations.