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Archive for James E. Gaskin - Page 3

Can’t-Miss Customer Referral Strategies

June 19, 2023 |

A referral from a happy customer is still your best introduction to a future happy customer.

ICYMI: Our Channel News Roundup for the Week of June 12th, 2023

June 16, 2023 |

Security news from Cisco, Trend Micro, Keeper, NinjaOne, and GoTo, conference room hardware from ViewSonic and Sennheiser, and a queen-sized Swedish inflation bump are but a sampling of the stories we’re only now getting around to for you.

ICYMI: Our Channel News Roundup for the Week of May 29th, 2023

June 2, 2023 |

AI from Microsoft, passwordless SASE from Cytracom, mobile security from Bitdefender, and an illustration from Maryland of the consequences of being careless about DNS renewals are but a few of the stories we’ve finally gotten around to for you.

ICYMI: Our Channel News Roundup for the Week of May 15th, 2023

May 19, 2023 |

AI a-plenty from Google and Microsoft, SASE from Barracuda, a new cybersecurity strategy veep for CyberFOX, and a ban on barking dogs in the least likely place for one are among the stories we took our sweet time bringing you this week.

A Sustainable Opportunity for MSPs

May 15, 2023 |

Managed service providers who aren’t yet helping SMB customers meet environmental, social, and governance (ESG) initiatives are missing an opportunity to grow business and help the planet.

Smart Retail Tech Ups the CX Game

May 10, 2023 |

Smart in-store technologies are helping retailers improve customer experience with more efficient operations and personalized shopping.

ICYMI: Our Channel News Roundup for the Week of May 1st, 2023

May 6, 2023 |

Belated security news from the RSA Conference, a google/JumpCloud alliance, goodies from GoTo, and a group bike ride event in Philadelphia that once seen can never be unseen are among this week’s we-finally-got-there stories.

ICYMI: Our Channel News Roundup for the Week of April 17th, 2023

April 21, 2023 |

Multicloud managed services from VMware, new protection plans from Barracuda, a new CEO for Liongard, and a very, very thirsty bear are but a few of the stories we’ve finally pulled together for you.

Mastering MSAs and SLAs

April 17, 2023 |

A comprehensive MSA will protect your MSP business by laying out the ground rules for a customer partnership, while an SLA establishes the operational and transactional details.

Vendor to Watch: Binox MSP

April 11, 2023 |

Binox MSP is a CRM and lead development system created by an MSP for MSPs.

Growing the MSP

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