IT and Business Insights for SMB Solution Providers
This playbook is designed for new, existing, and prospective managed service providers (MSPs), resellers, distributors, and system integrators who want to provide effective, easy-to-use cybersecurity solutions that lower operational costs and grow profits.
The COVID-19 pandemic poses an unprecedented challenge to channel pros and their clients, as both adjust rapidly to new business pressures and the difficulties of w
Stuck at home like everyone else, Erick and Rich explore Ingram Micro's new cash-preserving credit programs, the importance (now more than ever) of using your PSA tool's dispatch portal, and proof that supply chain issues are affecting everyone these days, including Mexican drug cartels.
It may be a good time to consider a path into the Mac ecosystem.
AI products from Dell EMC, remote workforce software from Atera, alerts functionality from Liongard, and proof that no one is safe from supply chain headaches these days are all among the stories we neglected to report while hunting for toilet paper.
Managed services guru Erick Simpson talks with ChannelPro’s Mark Smith about strategies MSPs can apply today to get themselves and their customers through COVID-19 chaos.
News
HP Announces Advanced Security Solutions for SMBs
March 25th, 2020 | Rich Freeman
HP Pro Security Edition is a pre-installed, self-managing bundle of endpoint protection technologies for small businesses. HP Proactive Security, for medium businesses, adds predictive analytics and outsourced managed security services to the mix. - read more
 
From the Coronavirus Trenches
3 Techniques for Introducing Effective and Secure Work-From-Home Policies
March 25th, 2020 | Robert Leonard
In this first-person account, a channel pro from the midwest shares lessons learned on getting clients ready for remote productivity. - read more
 
News
Ingram Micro Adds Financing Programs for Partners Weathering Coronavirus Cash Flow Challenges
March 24th, 2020 | Rich Freeman
The two new offerings, which will make $110 million in supplemental credit available to some 2,000 U.S. and Canadian resellers, are designed to keep deals rolling despite a sudden drop in spending triggered by the COVID-19 pandemic. - read more
 
News
HP Unveils High-Capacity, Low-Cost Laser Printers for “Micro-Businesses”
March 24th, 2020 | Rich Freeman
The new Neverstop Laser family is designed to help home-based and other small companies that print large numbers of black-and-white documents enjoy the convenience and savings long available to owners of tank-based inkjet printers. - read more
 
From the Coronavirus Trenches
How Channel Pro Luis Alvarez is Coping with the COVID Crisis
March 23rd, 2020 | ChannelPro
In this video interview from our sister publication IoT Playbook, a solution provider and MSP in northern California discusses the measures he's taking to support customers. - read more
 
Article
Keeping Alert to Changing Tides
March 23rd, 2020 | Jay Tipton
A problem-solver mentality helps Technology Specialists prepare for disruption, whether that’s new attack vectors threatening customers or unexpected changes in the business climate. - read more
 
Video
ChannelPro 5 Minute Roundup for the Week of March 16th, 2020
March 23rd, 2020 | ChannelPro
In a slight departure from their usual format, Erick and Rich offer up half a dozen good, practical tips for getting yourself and your clients through the COVID-19 pandemic, then sort through the contents of a Los Angeles restaurant's "emergency taco kit." - read more
 
Resource
CompTIA's 8 Cybersecurity Tips for Working at Home
March 22nd, 2020 | ChannelPro
Use the advice in this free infographic from CompTIA and Semel Consulting to help telecommuting newbies reduce their exposure to online risks. - read more
 
Article
Trustifi Serves Up Food and More for Those in Need
March 21st, 2020 | Colleen Frye
The SaaS-based email encryption vendor makes giving back to the community part of its core values. - read more
 
Blog Entry
10 Tips for MSPs and Their Customers to Weather the Coronavirus Outbreak
March 21st, 2020 | Erick Simpson
Much will be required of managed service providers in the days ahead. Here are 10 steps they can take immediately to prepare themselves and help their clients. - read more
 
Article
ICYMI: Our Channel News Roundup for the Week of March 16th
March 20th, 2020 | James E. Gaskin
New devices from Apple, updated RMM software from SolarWinds, and the tacos and toilet paper combo you’ll really wish you had ordered before that shelter in place rule came out are a few of the stories we’re just now bringing your way. - read more
 
News
Free Software and Services for Channel Pros and End Users Impacted by COVID-19
March 20th, 2020 | ChannelPro
Bookmark this page for a continually updated list of free, limited-time software offers and other assistance from vendors of remote work, security, and managed services products. - read more
 
From the Coronavirus Trenches
Lori Tisinai Wants Her Company, Customers, and Community Ready for “Stay at Home” Challenges
March 20th, 2020 | Rich Freeman
The Chicagoland channel pro is hustling to get clients ready for travel restrictions that go into effect in her home state tomorrow, while developing online resources that she and peers can use to support each other in difficult times. - read more
 
Resource
ChannelPro Weekly Podcast: Episode #138 - Needle Nose Ned
March 20th, 2020 | ChannelPro Weekly
Hmm, wonder what topic Matt, Rich, and guest host Mike Semel, of Semel Consulting, will talk about this week. Surprise! - read more
 
Resource
Voice of the Vendor: RSA Conference 2020, Part 2
March 20th, 2020 | ChannelPro
He had too much good stuff from this year’s giant RSA security show to fit in one episode, so Joel Zaidspiner is back for conversations with Infosec, Panda Security, Respond Software, Trustifi, and XM Cyber. - read more
 
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