IT and Business Insights for SMB Solution Providers
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AI from Microsoft and Salesforce, new tools from Acronis, SentinelOne, and Vade, new chips from Intel, and some bears with a sweet tooth were among the many stories we waited until Friday to tell you about.
The ASCII Edge MSP event gathered Chicago-area managed service and IT solution providers for two days of business-building education and networking.
IT By Design's annual event provided IT leaders with a three-day opportunity to learn and network.
Here’s how (and why) to end client relationships to boost productivity and improve your bottom line.
WatchGuard plans to integrate the CyGlass technology into its Unified Security Platform to deliver AI- and ML-based detection of network anomalies and accelerate Open XDR capabilities.
Article
Auvik Moving Aggressively on Partner and Product Fronts
September 14th, 2023 | Colleen Frye
In July, the network management vendor launched a reseller partner program and moved beyond a single product company with its SaaS management offering. - read more
 
Article
Capturing Your Share of the Competitive SMB Market
September 13th, 2023 | Paul Hager
Bringing your ‘A’ game in professionalism makes it easier to secure vendor marketing support and maximize account sales. - read more
 
Article
How to Be an Emotionally Intelligent Leader
September 12th, 2023 | Cheryl O’Donoghue
An emotionally intelligent leader is true to themselves, focuses on what matters most, and does so in a way to produce positive results for themselves and others. - read more
 
Article
Cyberdefense Made Easy: Leveraging COSU for Enhanced Security
September 12th, 2023 | Nadav Avni
By shutting off any avenue to create exploits, COSU devices provide the frontline security needed by businesses to prevent cyber issues from happening. - read more
 
Article
ICYMI: Our Channel News Roundup for the Week of September 4th, 2023
September 8th, 2023 | James E. Gaskin
AI updates from Google, access points from Sophos, a gaming handheld from Lenovo (just in time for Christmas), and an extremely casual group bike outing in Philadelphia are among the many stories we’ve finally, belatedly, told you about. - read more
 
News
The ChannelPro SMB Forum Hosts Boston Area Attendees
September 8th, 2023 | Colleen Frye
The one-day, in-person regional conference featured top tech trends and educational sessions designed to drive opportunity for MSPs and VARs that serve small and medium-size businesses. - read more
 
Article
Tips for Marketing with Video
September 7th, 2023 | James E. Gaskin
Say, “Lights, camera, action,” to help your MSP make an impression on prospects. - read more
 
Article
Locking Down the Remote Office
September 6th, 2023 | Geoffrey Oldmixon
How to help SMBs develop cybersecurity policies for their hybrid and remote workforce. - read more
 
News
JSG Expands Leadership Team to Ready for Gen AI Channel Shift
September 6th, 2023 | Colleen Frye
Janet Schijns’ ecosystem acceleration firm is readying programs to help the industry evolve as the next generation of partners born in a gen AI world enters the channel. - read more
 
Resource
Voice of the Vendor: Vision 23, Special Edition
September 5th, 2023 | Joel Zaidspiner
From The 20's Vision 23 conference, this special episode focuses on MSP members Data Tech Cafe, Red Box Business Solutions, Sublime Computer Services, and Eagle's Wings Technologies. - read more
 
Article
Digital Service Provider Is the Next Chapter for MSPs
September 5th, 2023 | Adonay Cervantes
SMBs want the convenience of one-stop shopping, so MSPs need to expand their catalog with digital services. - read more
 
News
ASCII Edge MSP Conference Goes North to Toronto
September 1st, 2023 | Joel Zaidspiner
The ASCII Edge MSP event gathered Canadian managed service and IT solution providers for two days of business-building education and networking. - read more
 
News
NinjaOne Rolls Out Major Update
August 30th, 2023 | James E. Gaskin
NinjaOne’s Summer 2023 release features new automation capabilities and visibility enhancements designed to simplify remote monitoring and endpoint management. - read more
 
News
Google Cloud Next ’23 to Highlight AI Innovation
August 29th, 2023 | Pedro Pereira
AI-related announcements include Google’s Vertex AI platform, which enables organizations to build and deploy ML models, and Duet AI, which weaves AI into products such as Google Meet and Google Chat. - read more
 
Digital Issue
August 2023 ChannelPro Digital Edition
August 28th, 2023 | ChannelPro
This month's issue features the 2023 Readers' Choice Awards, tips on AI and employee recruitment, hot hardware for summer, what to know about Microsoft Pluton, mastering time entry to boost profits, and more! - read more
 
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