IT and Business Insights for SMB Solution Providers
If you’re like us, you love lobster. And dessert. So why not save time and have them both at once?
Erick and Rich discuss an interesting new network-as-a-service provider, why now’s a good time to recalculate your labor costs (hint: the answer’s not just inflation), and a TikTok challenge that could turn you off on NyQuil and chicken forever.
The annual conference brings together MSP business owners, C-level executives, and managers for a multi-day educational and networking event.
Research from QuoteWerks identifies supply chain or sourcing delays as the biggest hurdle in the quote and proposal creation process.
Repurposing used hardware instead of dumping it in landfills is more than just good for the planet. It delivers bottom-line ROI too.
Join Joel Zaidspiner for conversations with Ruffian Software, Secureframe, and tribu live from the show floor at Datto’s latest partner conference.
Video
ChannelPro 5 Minute Roundup for the Week of September 12th, 2022
September 16th, 2022 | ChannelPro
Erick and Rich sum up the action and mood at Datto’s first partner event since being acquired by Kaseya, urge you to charge for assessments instead of give them away, and marvel at the record-setting 1,109 pint Negroni recently poured in Bangkok. - read more
 
Resource
ChannelPro SMB, September 2022
September 15th, 2022 | ChannelPro
In this issue: Getting the QBR Right | From Passion to Product | Environment Win-Win | Understanding Microaggression | MSP Risk Management | Physical Security - read more
 
Article
Turning Your Passion into a Product
September 15th, 2022 | Jessica Meek
Tips on why, how, and when to turn something that benefits you into something that benefits others too—and makes you money in the process. - read more
 
News
Optimism and Wariness Among Datto Partners as DattoCon 2022 Concludes
September 15th, 2022 | Rich Freeman
Kaseya CEO Fred Voccola labored mightily to reassure attendees at this week’s DattoCon partner event that Kaseya’s interests and theirs are aligned. How much progress did he make? - read more
 
News
Egnyte Ships Vertical Industry, Compliance, and Ransomware Solutions
September 14th, 2022 | Rich Freeman
The new offerings include customized packages for businesses in the architecture, engineering, and construction industries and organizations bound by CMMC requirements, as well as a new snapshot-based ransomware recovery service. - read more
 
Article
Risk Management for MSPs
September 14th, 2022 | James E. Gaskin
Tips for avoiding potentially costly business risk mistakes. - read more
 
News
Barracuda Bolsters Zero-Trust Protection and Enhances XDR Solution
September 13th, 2022 | Rich Freeman
The data protection vendor has built web filtering functionality into its CloudGen Access solution, added optional zero-trust network access functionality to its email protection platform, and integrated its XDR service with its CloudGen Firewall offering. - read more
 
News
Datto Has EDR, Managed SOC, and SASE Solutions Arriving Soon
September 12th, 2022 | Rich Freeman
Speakers including security general manager Mike Puglia (pictured) announced those and other forthcoming products and updates during the DattoCon partner event today in Washington D.C. - read more
 
News
Kaseya Finalizing Post-Purchase Integration with Datto
September 12th, 2022 | Rich Freeman
A unified account management team, partner program, and billing process are slated to be fully in place by early next year, according to CFO Kathy Wagner (pictured). - read more
 
News
Kaseya Has Investments, Not Cuts, Coming After Datto Purchase
September 12th, 2022 | Rich Freeman
The company plans to dramatically increase the size of its newly merged product development, account management, technical support, and business development teams, according to CEO Fred Voccola (pictured). - read more
 
News
Dark Cubed Acquired by Celerium
September 12th, 2022 | Colleen Frye
The acquisition will enable Dark Cubed to enhance its automated detection and blocking solution by leveraging Celerium’s threat intelligence expertise and other resources. - read more
 
News
ConnectWise Expands Strategic Planning Program
September 12th, 2022 | Rich Freeman
Current and forthcoming additions to the vendor’s Modes Theory offering aim to help channel pros drive internal alignment around shared objectives and better support their customers’ goals. - read more
 
News
JumpCloud Introduces MSP Portal and Password Management Solution
September 12th, 2022 | Rich Freeman
The JumpCloud Multi-Tenant Portal, which is included in a new version of the vendor’s core platform specifically tailored to MSP workflows, is available now. JumpCloud Password Manager is available as well through an early access program. - read more
 
Slide Gallery
Peer-to-Peer Insights from the SMB Forum in Washington, D.C.
September 12th, 2022 | Rich Freeman
At ChannelPro’s latest in-person event, Steve Alexander of consultancy MSP-Ignite led an ad hoc peer group for attendees. Here are some of the ideas discussed there about getting client referrals, building a results-producing sales engine, and more. - read more
 
News
Pia Introduces Cognitive Digital Employee to the U.S.
September 10th, 2022 | Colleen Frye
The Australian startup aims to improve service desk operational efficiency through AI-based process optimization. - read more
 
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