RMM and service automation software provider SolarWinds N-able has introduced MSP Anywhere, a new remote control access and support platform that provides managed service providers with on-demand remote access to their customers’ computers. The new cloud-based software was acquired as part of the company’s recent purchase of BeAnywhere.
“MSP Anywhere enables our channel partners to deliver exceptional service and support to their clients’ workstations and servers at any time, from virtually anywhere in the world,” says JP Jauvin, general manager, SolarWinds N-able. “MSP Anywhere simplifies service engagement and makes it more profitable for MSPs to deliver help desk services and repair or administer remote systems.”
MSP Anywhere was developed in the cloud and offers peer-to-peer technology that allows for instant remote support and access to Windows PCs and Macs, as well as iOS and Android-based mobile devices from virtually any device. The platform’s console enables users to manage incoming requests and boasts greater collaboration with technicians to speed resolution times and deliver real-time customer support.
“Whether it’s used as a standalone service or combined with SolarWinds N-able N-central or SolarWinds N-able MSP Manager, we believe MSP Anywhere will bring immediate value to the IT channel and the hundreds of thousands of small to medium-sized businesses they serve,” adds Jauvin.
SolarWinds N-able MSP Anywhere is available now. The cloud service is sold on a per month/concurrent technician subscription basis. Pricing is available online.
To learn more about SolarWinds N-able MSP Anywhere, visit www.n-able.com/product/msp-anywhere.
