Nimble recently launched Nimble Contact, an easy-to-use contact relationship manager for individuals and teams. It simplifies relationship management by unifying company contacts from Microsoft Office 365, G Suite, Gmail and iCloud; social media accounts like Facebook, Twitter, and LinkedIn; and more than 80 SaaS-based sales, CRM, marketing, customer service, and accounting applications into a single system of record.
Nimble CEO Jon Ferrara, previously founder of GoldMine, the company that pioneered Contact Management and CRM, believes that both Contact Management and CRM are broken. He created Nimble Contact because it’s difficult to cultivate relationships amidst the chaos of people’s de facto contact platforms, business apps and social platforms. Critical contacts and engagement history are strewn across stacks of scribbled-on business cards, hastily added email contacts, multiple email accounts, social media streams and unviewed calendar reminders.
Companies face an even bigger challenge when departments lock their contacts into specialized sales, marketing, customer service and accounting business application silos.
“Effective team Contact Management is at the heart of every business, but it’s missing from Office 365, G Suite, typical CRMs, and social media, where people communicate most,” said Jon Ferrara, CEO of Nimble. “Relationship management is siloed amongst the many business apps that companies use to manage sales, marketing, customer service and accounting. Nimble Contact solves this by delivering a single, secure team contact manager that builds itself from the existing contact data in and around the company.”
Nimble Contact: The Simply Smarter Contact Manager
Nimble Contact enables teams to cultivate relationships and work better together by automatically generating enriched contact and company records, enabling users to discover missing email, phone number, and address data, and delivering social insights and business context everywhere you work, so there’s no need to toggle between applications.
Direct access to Nimble’s social business insights within sales enablement, marketing automation, accounting and customer service applications helps:
- Salespeople turn marketing qualified leads (MQLs) into sales qualified leads (SQLs) faster and cultivate genuine relationships that help drive opportunities and sales tracked inside Salesforce, Microsoft Dynamics 365 and Oracle Sales Cloud, among others.
- Marketers get enriched MQL profiles such as highly engaged website traffic or email respondents scored in leading marketing automation systems such as Hubspot, Infusionsoft, Constant Contact, MailChimp, ActiveCampaign, OntraPort, and Marketo.
- Accounting teams save time and errors by sharing business context within popular accounting software such as Quickbooks, Freshbooks, Sage Live, and Xero.
- Customer Support teams project a positive brand image and signal they care about clients tracked in Zendesk, FreshDesk, and Help Scout by engaging customers based on common areas of interest.
Powered by PieSync’s two-way intelligent data synchronization platform, Nimble Contact enables users to nurture relationships more effectively and work better together in teams.
“Nimble is now my go-to app for managing relationships with more than 14,000 CRM software developers,” said Rich Bohn, independent CRM analyst, and president, Sell More Now, LLC. “My initial contact is typically via a social media post or stream. With just a click or two, Nimble lets me easily create a complete contact record, including email address. Now, the PieSync integration lets me automatically merge these folks into my drip-marketing solution. Before I moved to Nimble, it would take me hours to just try to get this stuff done!”
Availability and Pricing
Nimble is available in three editions:
- New Nimble Contact – available at $12/User/Month – is a Relationship Management tool for individuals and teams of up to 5 people that works with existing cloud-based systems’ email, contact, and business apps.
- Nimble Business – available for $25/User/Month – provides a complete sales CRM for teams of any size. The all-in-one contact management solution has marketing automation and sales enablement built into it.
- Nimble Freemium Add-In for Microsoft Office 365, Outlook Desktop and Outlook Mobile (iOS and Android) allows profiling of email contacts.