VOSS Solutions announced the general availability of†VOSS-4-UC Contact Center; an integration between VOSS-4-UC and the contact center, enabling front and back office support from a single, highly intuitive administration portal.

With this latest innovation, VOSS solves the challenge of contact centers running separately from the internal UC operations, and helps contact center providers overcome the administrative burden of a fluctuating workforce.

Newly Released Ipswitch’s WhatsUp Gold 2018 Adds Cloud Performance, Wireless, and SaaS Capabilities

User profiles can be managed seamlessly to improve productivity

Co-Mergent advances cloud monitoring capabilities of Skype for Businesses and Microsoft Teams software for small-to-medium business

Industry Demand for a Next-Generation Cloud-Native Platform Fuels the Rise of New Enterprise Capabilities and Partnerships for Talkdesk

Strategic Acquisition Adds Next-Generation Application Discovery and Operations Management to Nutanix Enterprise Cloud OS

Toshiba’s dynaEdge AR Smart Glasses Redefines How a Wearable Windows PC is Used in the Field

New X Series Combines Communications, Collaboration, and Contact Center Solutions into One Platform Helping Businesses Radically Improve Customer Experience

Avaya’s latest cloud investment provides customers with flexible solutions across public, private and hybrid cloud models

Worldwide spending on mobility solutions is forecast to grow 3.2% year over year in 2018, reaching more than $1.6 trillion, according to a new†Worldwide Semiannual Mobility Spending Guide†from International Data Corporation (IDC). This growth is expected to continue through 2021 with spending on mobility-related hardware, software, and services surpassing $1.7 trillion as the market achieves a five-year compound annual growth rate (CAGR) of 2.8%.