RingCentral Digital Customer Engagement Platform will integrate with RingCentral Team Messaging and Video

Together, SAP and Qualtrics to accelerate the new XM category by combining experience data and operational data to power the experience economy
Creates a highly differentiated offering for businesses to deliver superior customer, employee, product, and brand experiences
Ryan Smith to continue to lead Qualtrics; Qualtrics to maintain dual headquarters in Provo, Utah, and Seattle, Wash.

DocIQ organizes contextual information to help users collaborate; displays file sharing history, file version history, and conversation history
FileCloud is the only product that surfaces relevant collaboration information next to an Office document

Aryaka and Symantec’s security ecosystems intersect to provide secure application performance to global enterprises

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The new wireless access points are designed to deliver the performance, simplicity, and reliability that organizations need to give users exceptional digital experiences.

Those and other updates were part of a Q4 launch wave that includes zero-touch provisioning capabilities, a new risk scoring application (pictured), two new unified threat management platforms with built-in Power-over-Ethernet, and more.

A new line of products and services by Avaya seeks to improve their versatility while enhancing the vendor’s competitive standing in UC cloud computing.

Described by Chief Product Officer Craig Fulton (pictured) during the managed services vendor’s IT Nation Connect conference in Orlando last week, the new features are designed to help MSPs improve brand recognition and technician productivity.

Available in both free and advanced editions, the new functionality automatically searches for advanced persistent threats, keyloggers, malicious registry changes, and other intrusions that have gained a foothold on monitored end points.