Erick and Rich are intrigued by LogMeIn’s corporate makeover as GoTo, eager for you to freshen up your marketing materials for the age of hybrid work, and impressed by the chicken who somehow snuck into a high-security zone at the Pentagon.

Designed for any device, over any network, new desktop-as-a-service solutions are sustainable and scalable for the needs of remote contact center workers.

The latest expansion of the distributor’s “hyper automation” practice, the Alkymi product helps businesses automate the time-consuming process of extracting useful information from documents, emails, PDF files, and other unstructured sources.

Users of the billing reconciliation tool can now download unlimited copies of usage data from makers of consumption-based solutions at no charge.

Now named GoTo, the company has ambitious plans to market a simplified portfolio of integrated remote management and unified communications solutions through a dramatically expanded set of partners, including MSPs.

Introduced alongside a new cybersecurity education partner program, the new ION and ION+ appliance families are designed to pack the same features found in Recovery Series and Recovery Series MAX products into quieter, more compact form factors.

ChannelPro editors select Oli Thordarson, founder and CEO of Alvaka Networks, as the winner of the yearly honor for MSPs and VARs who have shared especially powerful peer-to-peer business advice.

Channel pros can help customers better protect Active Directory, a treasure trove of user identity information.

AIOs from HP, cheap yet fast archiving from MSP360, a new virtual community from ConnectWise, and an Irish weekend at Bernie’s are among the far many stories we waited far too long to tell you about.

Mmmm, nothing beats the intoxicating aroma of good salesmanship. Listen to Matt, Rich, guest host Lisa Shorr (of Secure Future Tech Solutions and Shorr Success) speak with sales expert Keith Lubner (of Sales Gravy), and you’ll see what we mean.