With the second half of 2020 coming into focus, we need to have a talk about your Managed Services Provider (MSP) business model. The original “”Payroll Protection Program”” funds that many MSPs received in the second quarter of 2020 are starting to run out and it’s time to talk about what’s next.

I’m suggesting we think about a well-established revenue generating opportunity known as Third Party Maintenance (TPM). TPM is on-going hardware support for technology equipment that acts as both an alternative and enhancement to Original Equipment Manufacturer (OEM) support.

No business strategy lasts forever, but if you follow this formula you can build a perpetually valuable business.

10 risk management strategies to save your reputation, your mind, and your retirement By Mike Semel.

Join Erick and Rich for a look at Bitdefender’s timely “human risk analytics” technology, why holding a virtual company retreat is more important than ever, and why spending $4,000 on a solid gold face mask with holes in it might not be a smart idea.

Follow these 10 steps to better manage your service delivery and ensure business continuity and corporate growth.

Erick and Rich discuss what the future holds for Tech Data now that it’s owned by private equity, how to avoid negotiating on price with your clients, and a brand new Korean breakfast cereal that tastes like green onions. On purpose.

The security features, in particular, arrive at a time when the documentation platforms and other systems MSPs store sensitive data in are increasingly under attack from cybercriminals.

As businesses gradually return to work and re-evaluate tech needs for the next normal, the distributor and its vendors expect investments in cloud, security, infrastructure, endpoints, and more.

Erick and Rich discuss Huntress Labs providing more software to its partners without charging more for it, why MSPs should negotiate special contract terms when agreeing to offer special services, and a guy who’s lucky to have both arms after using one to retrieve a fishing hook from a shark.

Cloud computing and “”everything as a service”” have turned the sales process into a buying journey with new milestones—and no ending point.