Rich is back from vacation and ready to talk with Erick about Pulseway’s automated self-serve MSP customer portal, best practices for discussing security with customers, and a real estate listing in Florida with an unusual kitchen amenity.

Prioritize backups, invest in proven security technology, and take inventory of partners and channels to decrease the likelihood of a breach or minimize damage.

Physical security and cybersecurity are good places for IoT integrators to get started.

Famed business consultant Erick Simpson of ErickSimpson.com takes the reigns as guest co-host alongside Matt while Rich gets a little R&R.

Fast Computers leveraged partnerships and referrals to gain access to larger companies and build on a fast-growing co-managed IT line of business.

Want to customize the security vendor’s MSP partner program to your needs? Try them.

A recent survey from CompTIA finds the help desk is being tasked with new duties and is increasingly viewed as a strategic asset.

With Microsoft 365 becoming cybercriminals’ latest target of choice, you must protect it just like you protect your clients’ desktops and laptops.

The company’s MSP software division also rolled out expanded integration with Intronis Backup, enhanced patch management capabilities, and a first-ever integration with ticketing software from ServiceNow.

MSPs following cybersecurity best practices have the foundation to add CMMC compliance services to their portfolio.