Effective at least through June 30th, the program includes a more predictable flat-rate incentive scheme with faster payments, extended credit terms, and discounted work-from-home product bundles with forthcoming device-as-a-service pricing.

How do you know whether a product will still be a joy to work with after your honeymoon period as a customer is over? It starts with understanding user experience—and how it applies to your business. This guide explains what UX is, why it’s quintessential to your MSP’s success, and how you can approach your software trial periods with this mindset.

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No one likes the hard sell. In business-to-business sales (B2B), you need to take a more consultative approach that leads to a win-win for you and the client. That means you need to understand their needs, and more importantly, meet those needs with your pitches. That’s what this eBook is all about—understanding customer objectives and matching your programs and pitches to them.

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BeckTek is helping customers get set up with Microsoft Teams as well as using it internally to coordinate with remote staff and keep a check on morale during the COVID-19 crisis.

If you choose your products based on features like most businesses do, you could be overlooking the factors that truly help you evaluate a product’s longevity, and if you choose the wrong tool, you could end up switching vendors again in six to eight months. Check out this guide to help you pick the RMM right for you and make it a long lasting investment.

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Researching RMM systems, but not sure what you need? Not sure of which features in an RMM you need most? Check out this compiled a list of essentials to help you with your search and get you that much closer to choosing the right RMM system for you.

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Managed services guru Erick Simpson talks with ChannelPro’s Mark Smith about strategies MSPs can apply today to get themselves and their customers through COVID-19 chaos.

The last edition of Microsoft Small Business Server went EOL this January. Why do so many channel veterans still miss it so?

Businesses subject to compliance regulations need to take stock of their remote workers’ security posture and make sure proper controls are in place, says this Las Vegas-based cybersecurity and compliance expert.

Stuck at home these days? Matt, Rich, and guest host Dave Sobel, a former MSP and vendor exec who is now host of the Business of Tech podcast, have some stimulating infotainment for you about Ingram Micro’s new coronavirus-inspired finance programs, D&H’s behind-the-scenes efforts to help channel pros triage urgent client needs, and some interesting new security software and printers from HP.