Join two IT industry sales and business experts as they discuss the importance of having a diverse sales team, and how to reduce some of the barriers underrepresented candidates face.

This week, Erick and Rich discuss new reporting and cloud billing reconciliation products from ConnectWise, keeping a closer eye than usual on employee morale and engagement, and a bar in London serving “puptails” to pets.

If you like extended detection and response (XDR) solutions, you’ll probably like extra extra extended detection and response solutions even more. You’ll also probably enjoy hearing Matt, Rich, and guest host Bruce McCully, of Galactic Advisors, discuss the new XDR technologies from Sophos, the new file sync and share software from Acronis, and the new reporting and billing reconciliation software from ConnectWise.†

Businesses are looking for solutions that will address challenges in managing and securing hybrid cloud environments.

The optional add-on, which features blockchain-based file notarization and electronic signature functionality, is designed to help organizations deliver secure online file sharing to work-from-home users.

Organizations need to leave VPNs behind and implement a zero-trust model to protect themselves from ransomware and other modern security threats.

How MSPs can address client concerns about third-party access.

Want to name some chickens? Here’s your chance, along with an equally enticing opportunity to hear what Matt, Rich, and guest host Eric Long, of TeraCloud, have to say about the new National Society of IT Service Providers and its mission to shape forthcoming MSP regulations, N-able going solo and public, and metrics that matter for IT business owners.

Erick and Rich discuss a new grass-roots channel pro professional association, why MSPs must resist the temptation to slip back into bad habits when adversity strikes, and the drawbacks of building a staircase on top of bowling balls.

Blanco I.T. prioritizes excellence and commitment in caring for customers and community—a modus operandi that reaps immeasurable returns.