Good cold callers start with a strong problem-solving premise, not a sales pitch, and focus on relationship building.

As the founder and CEO of Technology Marketing Toolkit prepares for her annual IT Sales and Marketing Boot Camp next month, she shares some thoughts on what’s ahead.

Some matchups are competitive. Others not so much. And when it comes to bacon versus, well, anything, Matt, Rich, and returning guest host Brian Weiss, of ITECH Solutions, are in lockstep agreement.

Erick and Rich urge you to get in on compliance services even if you’re a regulatory newbie, explain why dumping low margin services regularly is a good idea, and make plans to place an order for Iron Mike Tyson’s ear-shaped cannabis edible.

A service portfolio manager works with delivery, sales, and marketing to inform your services strategy and plan investments to meet market needs.

The five honorees were recognized for demonstrating industry leadership and a strong commitment to diversity, equity, and inclusion.

The new policy is aimed at eliminating a barrier that has kept some MSPs from joining the threat intelligence sharing group, according to Chief Community Officer MJ Shoer (pictured), speaking at the association’s Communities and Councils Forum.

They will be the latest manifestations of an ambitious campaign led by Michelle Ragusa-McBain (pictured) designed to drive deeper engagement with managed service providers by simplifying procurement, training, and other critical processes.

Disaster recovery plans are widely accepted as a way to ensure all critical data, IT systems and networks can be recovered in any event classed as an emergency. These plans also ensure that corporate business objectives can be achieved during the disruption. In short, it is a plan that keeps a business operational.

Choice CyberSecurity and Kaseya are among several vendors looking to help channel pros with limited expertise turn compliance services into a recurring revenue stream.