In a keynote at Kaseya’s Connect IT event and conversation with ChannelPro today, Fred Voccola (pictured) said Datto partners will have access to all the same solutions after its pending acquisition closes, but with more integrations and lower prices.

Called the Cooper Intelligence Engine, the new “utilization technology” spotlights product features that MSPs are paying for but not using. The new RMM edition will be the first to support networking gear, IoT devices, and cloud apps on top of PCs and servers.

MSPs can foster long-term client relationships through documented processes, value-based communications, and a culture of problem-solving.

The new system, called PartnerAlign, is designed to help MSPs complete sales quotes involving SaaS solutions faster and more easily while providing the makers of those solutions greater visibility into their channel partners’ sales activity.

Remember your first Walkman? No?

Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.

Southern California was the latest stop in The ASCII Group’s MSP Success Summit 2022 series of educational and networking events for MSPs and IT business owners.

The purpose of this report is to empower MSPs and IT solution providers to hone defense and recovery strategies in order to keep SMBs safe in the year ahead.

A plug-in available now at no cost lets IPM users access data and features from within the same system they use to manage other hardware on a customer’s network.

Eager to grab an outsized share of a giant addressable market, the tech industry heavyweight is actively helping current and aspiring MSPs develop and sell Cisco-based offers, according to channel exec Alexandra Zagury (pictured).