First previewed earlier this year and available now in the U.S. and Germany, the new platform aims to give everyone in Ingram’s ecosystem consolidated online access to everything they need to do business with the distributor itself and one another.

The first in a forthcoming wave of purchases, the rollup marks the official start of a process aimed at turning a one-time MSP co-op into an MSP itself with a national footprint and the scale to underprice smaller, locally-based competitors.

If you’ve heard it once, you’ve heard it a thousand times: Billing customers is exactly like a 3D puzzle involving wooden blocks.

Erick and Rich discuss the strategic significance of ConnectWise getting into payments processing, the importance of factoring truly complete service delivery costs into your rates, and a Florida alligator rudely evicted from what was supposed to be its home.

With phishing for credentials on the rise, and the recently exposed attack on Microsoft Office, MSPs need an additional layer of protection to defend themselves, their employees, and their customers.

The deal marks ConnectWise’s first entry into the market for automated end user payment collection and reconciliation for MSPs.

Called Flex Policies, the new feature lets technicians apply policies to all existing and new Apple endpoints meeting pre-defined criteria without manual effort.

The new functionality gathers threat information in near real time directly from Microsoft via API-level connections, displays it in Augmentt Secure’s interface, and can then forward it based on customized rules to technicians and PSA solutions.

Follow these five best practices to improve the cybersecurity posture for you and your clients.

MSPs can help clients meet today’s work-from-anywhere requirements with a security-driven networking strategy.