Hungry for IT insights? Good, because Matt, Rich, and guest host Ro Kolakowski, founder of 6th Street Consulting, have a heaping helping for you on this episode, spanning from D&H’s new esports and gaming business unit to Intel’s outlook on the year ahead, BitTitan’s emerging “data synchronization as a service” plans, and the characteristics that make great MSPs great, according to Service Leadership’s Paul Dippell.

In this report, we’ll break down a broad range of threat activity, offer insights into the trends we’ve observed, discuss wide-reaching impacts across industries, geographies, companies and people, and reveal what our threat experts expect to see in the coming year.

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Erick and Rich are intrigued by BitTitan’s “data synchronization-as-a-service” strategy, certain you should do quarterly business reviews internally as well as with customers, and amused by the guy now walking from LA to San Francisco in a bear costume.

This educational eBook explores how the tools and tactics of cybercrime and cybersecurity changed in 2020 as a result of the pandemic and how the world has adapted.

Actually, SCSI is an interface. Not sure who this bear is. Neither are Matt, Rich, and returning guest host Dave Seibert of managed service provider IT Innovators and the SMB TechFest event series. They do, however, have plenty to say about the change of channel chief at Microsoft, the latest firewalls from Sophos, the pending SYNNEX/Tech Data merger, and work-from-home security stacks.

This Expert Guide provides insight into the sales process for subscription-based everything, take a look at some of the top drivers for offering cloud-based managed services, explore why creating cloud solutions is far more profitable than reselling cloud products, and highlight some issues for navigating the post-COVID cloud, particularly around safety.

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Erick and Rich discuss the strategic importance of the latest firewall from Sophos, the strategic wisdom for channel pros of paying attention to customer experience, and the strategic genius of Natty Light’s new alcoholic popsicle.

Power and cooling infrastructure for edge com-puting and data center sites have roughly 3 times more data points / notifications todaythan it did 10 years ago. This paper explains how seven trends are re-defining remote monitoring and field ser-vice dispatch service requirements and how this will lead to improvements in operations and maintenanceof IT installations.

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A fleet of single-phase UPSs distributed geographically across many edge sites presents unique challenges when it comes to monitoring and servicing. In this paper we present key considerations when deciding between managing the fleet of UPSs yourself vs. outsourcing that responsibility to a third-party vendor or partner.

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Join two experienced channel pros for a look at some of the biggest barriers IT businesses can encounter when building a diverse organization and the most effective strategies for overcoming them.

Proof of life! Matt’s back after a three-week absence, but Rich is apparently being held for ransom. That’s how it looks on video towards the end of the show, anyway. Before then, he, Matt, and guest host Amy Babinchak of Harbor Computer Services and Third Tier discuss Microsoft’s new channel chief, Datto’s new commerce solution, the challenges of virtual sales calls, and the future of healthcare IT.

Erick and Rich ponder whether SMBs are being too easy on their security vendors, explain why now’s the time to revise your COVID safety protocols, and shudder at the slithery surprise two Australian grocery shoppers found in their lettuce.

In this issue: Work-from-Home Security Stack | Taking Care of Yourself | What Makes Great MSPs Great | Interviewing for Diversity | Giant Role of TinyML

In this episode, our virtually roving reporter talks cyber-insurance and marketing with Inskyber and Marketopia.

Data protection is a balancing act between the need to protect data and the need to protect access to data. From simple, secure cloud backup and disaster recovery as a service (DRaaS) to high availability and non-disruptive migration, learn more in this eBook about how Carbonite offers all the tools necessary to deploy a comprehensive data resiliency strategy for any type of data, on any system, across any distance.

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This week, Erick and Rich discuss Datto’s new quoting and procurement solution, building client phase sign-offs into your project plans, and what happens when a tiger mom gets her hands on deepfake technology.

While you might be tempted to think that your smaller MSP is less of a target than a big-box retailer, hackers often target MSPs believing their organizations to be smaller and possessing fewer resources to secure their systems than larger businesses, making it significantly easier to get in and out quietly. In this definitive guide, learn more on the various ways your MSP can protect itself and your customers.

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Dig into a second helping of on-the-spot interviews from the latest Channel Strong road tour of America, this time with channel pro attendees of those events.

Channel pros Corey Kirkendoll and Erick Simpson offer advice on driving commitment to diversity, equity, and inclusion through corporate values, training, hiring and promotion practices, and more.

Back on the road again, if only briefly, ChannelPro’s Joel Zaidspiner checks in with Acronis, BVoIP, Compliancy Group, Nerdio, Pax8, RocketCyber, and Snom about their latest road trip across America.

Join Erick and Rich as they ponder the significance of Ingram Micro buying a PSA vendor, advise you to take a fresh look at your mission, vision, and values, and marvel at the guy who donated some old sweaters and $42,000 in cash to Goodwill.

If it feels like an obstacle course out there these days, you’re not alone. With Matt on vacation this week, Rich is hosting the show solo for the first time ever. Wonder how he’ll do? While the suspense builds, you’ll hear Rich and returning guest host Michael Goldstein, of LAN Infotech, discuss Ingram Micro buying a PSA vendor, Acronis introducing an innovative licensing model, and business tips from two superstar providers of cloud and managed services.

Effective cyber resilience starts with people and is bolstered by technology. A layered approach of user education and cybersecurity solutions is the strongest way to secure your business and customers. Learn more about the framework for achieving cyber resilience and how people and technologies should work together to protect businesses from end to end.

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Ransomware variants have become more sophisticated and destructive. Some variants encrypt not just the files on the infected device, but also the contents of shared or networked drives, externally attached storage media devices, and cloud storage services that are mapped to infected computers. Stay on top of what you need to need to know to detect, respond to, and prevent this especially destructive variant of ransomware to protect end users.

Managed service providers (MSPs) often find that their clients and prospects – small and medium businesses (SMBs) of all kinds – don’t understand why they should hire an MSP. It’s not always easy for them to see the value that an MSP can bring to their business. Learn more on the tactics MSPs can use to boost revenue and sales by leveraging the value of their expertise.