See managed services guru Manuel Palachuk’s presentation at our June 9th SMB Forum event on the why-to and how-to of performing a business analysis that will help you identify where your business is going and how to get there.

See MSP consultant Manuel Palachuk’s presentation at our May 6th SMB Forum event on the six key steps in defining and executing a specific, achievable plan for prosperity.

Erick and Rich review Datto’s thoughts about “cyber resilience” and co-managed IT, explore the new services every channel pro should be offering in the new age of IT, and marvel at the latest example of someone blowing off steam during the pandemic unconventionally.

Gosh, puffins are cute. Who doesn’t love a bird in a tuxedo? Or are we thinking of penguins? What’s the difference, anyway? Never mind, we don’t have time for that, because there are way too many other topics for Matt and Rich to discuss on this week’s show with guest host Rob Boles, of managed security service provider BLOKWORX.

In this issue: How to Prosper in Hardware | Advancing to Azure 201 | Summer Reading | Offboarding Employees | Smart POS | MSP M&A Trends

Erick and Rich discuss N-able’s product plans, the importance of thinking big about new opportunities in today’s changed IT landscape, and a handy new invention for people prone to walking into walls while gazing at their smartphone.

Learn how CompTIA’s IT-Ready program can send you trained and eager minority candidates for your next IT job opening.

On the road again—and loving it—in the Lone Star State, ChannelPro’s Joel Zaidspiner checks in with AnswerConnect, CyberGuard360, and MSP360.

Who needs icing in the middle of their cake when they can enjoy a nice thick layer of raw baking flour instead? Actually, don’t answer that question. Just sit back and listen as Matt, Rich, and their guest host, MSP consultant Ronnie Parisella, mull over Gradient MSP’s freshly launched “data hygiene” product, Axcient’s new online-only file sync and share system, and Augmentt’s latest cloud management solution.

Erick and Rich discuss startup Gradient MSP’s first step toward building a channel pro “data intelligence” platform, explain why the best managed services sales pitch involves no selling at all, and ponder an “invisible sculpture” recently bought for 15,000 Euros.

Wi-Fi 6 brings WLAN performance to a new level with aggregate throughput potential measured in Gigabits per second. The advent of Wi-Fi 6 also brings economics to a new level as higher performance and higher density impact price-performance and total cost of ownership (TCO) calculations. Get the full report that benchmarks the performance of its tri-radio XV3-8 (8×8/4×4 MU-MIMO) and XV2-2 (2×2 MU-MIMO) Wi-Fi 6 Access Points (APs) and comparable APs from Aruba, Meraki (Cisco) and Ruckus (CommScope).

This eBook presents key findings from discussions with business leaders and IT professionals about how their organizations were affected by ransomware, beyond losing access to their data and paying a ransom. Download this resource today!

He’s on the road and face to face with vendors again! Listen in on Joel Zaidspiner’s recent chats with Axcient, Cloudwerxe, OITVoIP, and ReachOut Technology.

There are lots of good reasons to be a channel pro. If golf isn’t one of yours, you need to listen to this week’s show, in which Matt, Rich, and guest host Andrew Sampson, of solution and managed service provider SAAI, discuss forthcoming partner resources from D&H, rising hardware prices, a new automated management solution from Extreme Networks, and ChannelPro‘s latest Vendors on the Vanguard list.

Erick and Rich discuss D&H’s new partner investments, possible hardware price spikes, using security bundles to boost margins, and soap made from snail slime, which turns out to be an actual thing.

Matt flies solo with guest host Manuel Palachuk, business coach and author of Getting to the Next Level: A Blueprint for Taking You and Your Business to the Top, this week, who somehow manages to turn the show into a drinking game.

In honor of this week’s RSA security conference, Erick and Rich discuss four security tech trends, why you should make time for industry newsletters and emails, and a tech-savvy child who hacked his mom’s Amazon Prime account to order 918 boxes of popsicles.

Grow your business with the right hybrid cloud distributor and give your customers a clear path to the cloud. Find out more on how SYNNEX provides deep expertise and personal support in almost every solution area a partner could want—and some of the highest margins in the channel.

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In this issue: Vendors on the Vanguard | Pro Tips: Incident Response | Vertical IoT | Tips for Ticket Management | Pandemic Pains and Gains ||

Get ready for a sucker punch of IT news, views, and insights. Joined by guest host Vince Tinnirello, of Anchor Network Solutions, Matt and Rich chew over IT Glue buying TruMethods, Pax8 buying Sea-Level Operations, Sophos entering the XDR market, and Cytracom adding team texting to its UCaaS solution. Then your hosts catch up with Darren Gottesmann of Ingram Micro for a look at the crazy year behind us and the “golden age” we may be entering now.

Erick and Rich mull over the latest case of a big vendor buying an MSP consultancy, run through the benefits of getting your LinkedIn profile right, and marvel at the farmer who accidentally shrank France.

The founder and CEO of Technology Marketing Toolkit talks about some lessons learned in 2020 and what MSPs should be focusing on now to thrive.

Erick and Rich discuss IT Glue going big on virtual CIO services by acquiring TruMethods, share a book tip every leader should read, and marvel at the guy who wants to exchange fees he paid in cryptocurrency last year for far less valuable dollars.

Dissection of a fictional IT company that is struggling to get to the next level.

Hungry for IT insights? Good, because Matt, Rich, and guest host Ro Kolakowski, founder of 6th Street Consulting, have a heaping helping for you on this episode, spanning from D&H’s new esports and gaming business unit to Intel’s outlook on the year ahead, BitTitan’s emerging “data synchronization as a service” plans, and the characteristics that make great MSPs great, according to Service Leadership’s Paul Dippell.