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August 28, 2023 |

August 2023 ChannelPro Digital Edition

This month’s issue features the 2023 Readers’ Choice Awards, tips on AI and employee recruitment, hot hardware for summer, what to know about Microsoft Pluton, mastering time entry to boost profits, and more!


Welcome to the August 2023 digital issue of ChannelPro magazine.

In This Issue

How to Build a Vertical and Stay Ahead of the Pack

March 19, 2023 |

SpliceNet Consulting, a “”white glove”” service provider to the legal industry, became a trusted authority through brand building and industry knowledge.

Using Tech to Identify High-Quality Job Candidates More Efficiently

August 7, 2023 |

Screening tools and AI-enabled matching can aid your hiring process, but human discernment is still needed to avoid bias and determine culture fit.

Master Time Entry to Boost Efficiency and Profitability

August 10, 2023 |

By motivating technicians and utilizing time tracking tools, MSPs can unlock the door to increased productivity and growth.

Microsoft Pluton: What MSPs and Custom Builders Need to Know

August 14, 2023 |

Storing sensitive data directly into the CPU, the Pluton crypto-processor promises a more secure PC, but currently only runs on AMD and Qualcomm platforms.

AI and Automation Help the Service Desk ‘Shift Left’

August 16, 2023 |

By moving problem resolution to lower-level techs and enabling customers to self-serve, MSPs can increase efficiency and lower costs.

Vendor to Watch: Probax

August 18, 2023 |

Probax’s Hive is a data protection platform for MSPs managing multiple client environments and workloads using Veeam, StorageCraft, Microsoft 365, and Dropbox.

When You Hear ‘Break-Fix,’ Do You Think ‘Customer Acquisition?’ You Should!

August 21, 2023 |

Taking the right approach to break-fix or one-off projects gives prospects a chance to know you, and potentially become MRR clients.

What MSPs Should Know About the Risks and Liabilities of Providing Cybersecurity

August 28, 2023 |

Attorney Bradley Gross explains why your MSA is your first line of defense, plus other risk mitigation steps to reduce the chances of being sued.

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