Resources - Page 59

MSPs play an important role in helping their SMB clients implement and scale their IT operations, acting as their advisor for all things IT. But how can MSPs help businesses with more established IT infrastructures? The answer is co-managed
IT services. This eBook provides an introduction to the co-managed IT model—what it is and how it benefits MSPs and your clients.

It takes all kinds, folks, and you’re welcome to join us at ChannelPro Weekly no matter how much hair you have. Or don’t. Or what color it is.

Erick and Rich discuss what Microsoft’s huge partner program changes mean for its channel, explain why team-building events are more important than ever, and ponder how drunk you’d have to be to leave your dentures at a bar and never retrieve them.

As the founder and CEO of Technology Marketing Toolkit prepares for her annual IT Sales and Marketing Boot Camp next month, she shares some thoughts on what’s ahead.

Some matchups are competitive. Others not so much. And when it comes to bacon versus, well, anything, Matt, Rich, and returning guest host Brian Weiss, of ITECH Solutions, are in lockstep agreement.

Erick and Rich urge you to get in on compliance services even if you’re a regulatory newbie, explain why dumping low margin services regularly is a good idea, and make plans to place an order for Iron Mike Tyson’s ear-shaped cannabis edible.

Disaster recovery plans are widely accepted as a way to ensure all critical data, IT systems and networks can be recovered in any event classed as an emergency. These plans also ensure that corporate business objectives can be achieved during the disruption. In short, it is a plan that keeps a business operational.

In this issue: 2022 State of the Channel | Cold Calling 201 | ChannelPro Then and Now | Smart Hotels | Service Portfolio Management | AI for MSPs |

Erick and Rich dive into the upbeat numbers in this year’s ChannelPro State of the Channel report, explain why ticket escalation rate is a KPI, and ponder why anyone would think sneaking reptiles across the border in your pockets is a good plan.

Join Brian Doyle, Tim McNeil, and Robb Rogers, the hosts of the MSP Business School podcast, for a conversation with our own Joel Zaidspiner about why keeping pace with the IT industry’s latest is a must for managed service providers.