Topic: VoIP/Unified Communications - Page 6
2021 State of the Channel: Bruised but Roaring Back
Results from our latest reader survey suggest that 2020, while hard, could have been far worse, and that 2021, while uncertain, looks way more promising.
The Need for Secure-by-Design Architecture in UCC
Communications systems must have security measures built into their core design—not simply tacked on through updates.
4 Tips for Tapping into Companies’ New Needs
If you’re providing IT technology solutions to organizations, it’s important to adapt for post-COVID-19 challenges and emerging needs.
ChannelPro Weekly Podcast: Episode #169 – Stilettos on the Ground
Some things can only be accomplished by “boots on the ground,” as the saying goes. And if you’re Barbara Paluszkiewicz, CEO of CDN Technologies, host of the KnowTechTalk podcast, and guest host of this week’s episode, those boots will probably have very pointy heels.
UCaaS Versus VoIP
While unified communications and VoIP are related, channel pros should determine which represents the best fit for customer need and revenue opportunity.
RingCentral’s On Fire for SMBs
The vendor’s new IGNITE! partner program is designed to grab a hunk of the enormous, barely penetrated market for UCaaS services.
Voice of the (Socially Distanced) Vendor: Episode 4
Our ever-roving reporter is back on the virtual road for conversations with GPS Insight, GreenLink Networks, and IT By Design.
ChannelPro Recognizes Vets in the Channel
As Military Appreciation Month comes to a close, we talk to three veterans who share their paths to IT and the channel.
3 Techniques for Introducing Effective and Secure Work-From-Home Policies
In this first-person account, a channel pro from the midwest shares lessons learned on getting clients ready for remote productivity.
Tekie Geek Taking a Proactive Approach to COVID-19 for Customers
As part of an occasional series about how channel pros are coping with the Coronavirus outbreak, this Staten Island, N.Y.-based MSP talks about helping customers work from home.









