Topic: Security - Page 98

To get a deeper understanding of the state of cybersecurity in the channel by learning firsthand from a group of managed service providers (MSPs) to surface their current internal practices. The program engaged with five United States-based MSPs across different size operations, traditional on-premises, and born-in-the-cloud footprints. Onsite engagements were one to two days at the MSP’s location.

Read this white paper for the comprehensive guide on what MSPs can expect during onboarding and how they can avoid making high-cost mistakes during this critical stage of a new customer relationship.

What do Back to the Future and the Star Wars saga have in common? The answer is in this week’s show title. As for the show itself, it features Matt, Rich, and guest host Eric Long, of cloud solution provider TeraCloud, discussing a new co-managed IT offering from Beachhead Solutions, ConnectWise’s new bug bounty program, and the secrets to success in work-from-home security.†

Erick and Rich discuss what a recent story from Beachhead Solutions says about the co-managed IT market, why adapting presentations to the nuances of videoconferencing is a must for MSPs, and a Mexican legislator who tried to skip out of a Zoom meeting early by leaving a photo of herself behind.

Part of the company’s wider efforts to strengthen the security of its products at a time of increased assaults on RMM and remote access systems, the new program will reward “white hat” hackers for identifying vulnerabilities in ConnectWise applications.

Six months after COVID-19 turned office dwellers into instant telecommuters, best practices for protecting remote workers are coming into focus.

This Expert Guide from ChannelPro will walk you through what you need to up your managed services game, such as developing cloud solutions, offering managed security and managed IoT services, plus why you should standardize to increase efficiency.

Drawing on existing functionality in that system, users who share administrative duties with a client’s in-house IT department can now empower the customer to change access rights and perform other steps on their own.

When it comes to managing cybersecurity, safeguarding client endpoints is a critical piece of the MSP service offering. MSPs should have an endpoint security vendor that helps them overcome common issues that can cut into profits and lead to client churn. Ultimately, your vendor should optimize the efficiency of your time and efforts so that you can continue to grow your business and maximize revenue. Check out this ebook to find out more on selecting a vendor with these five essential factors to empower your MSP business.

The primary goal of sales is to generate new business for your company. For an MSP, as is the case for any company, this happens in a variety of ways. For service providers in particular, sales and marketing isn’t just about closing deals. Since MSPs are selling a service, these disciplines should be about identifying and engaging the right prospects. In other words, potential customers that have a set of IT needs that their business can provide for them over time. In this ebook, we’ve pulled together the key sales strategies for MSPs looking to increase profits and drive new business.