Topic: Managed Services - Page 224

The first in a series of product updates, LabTech 2012 is designed to help increase managed services efficiency and profitability.

The beta version of its software development kit is meant to enable integrated functionality within server operating systems and data center management systems.

IT management software developer Quest Software says the integration provides a “cost-effective, scalable solution that requires minimal customization and can be put into production quickly.”

The new features allow companies to customize managed services offerings, including requirements for mixed payment types and multiple levels of service.

The latest version of Tone Software’s communications networking and management software offers improved managed services and business intelligence dashboards.

The latest version of InphoniteVoice features an improved user interface, interactive test messaging, speech recognition, and a lab results portal.

The ChannelPro SMB Forum offered educational sessions and Q&As with industry experts on topics ranging from mobility to cloud computing.

Virtualized network services provider’s IMM offering provides SMBs with application control, Web traffic monitoring, and enhanced firewall features.

Attendees of the ChannelPro SMB Forum will receive one-of-a-kind opportunities for face-to-face interaction with top industry luminaries, as well as exclusive take-home planning resources.

With more U.S. households expected to invest in home networks and the digital home through 2015, IT service providers focused on SMBs may want to consider the consumer segment.