Topic: Managed Services - Page 207

A new XaaS configuration tool and outsourced help desk service are the latest additions to an integrated set of offerings designed to help traditional VARs replace one-time product sales with service-oriented recurring revenue.

Cloud-based contact-center-as-a-service (CCaaS) solutions are an appealing option for SMBs and a potential opportunity for channel pros.

Building a successful cloud practice can set you up for success by making your clients flexible, scalable, and adaptable, while adding value to your portfolio.

The vendor will make a call on bringing VSA, which was struck by a sophisticated attack Friday, back online before noon eastern time Tuesday. Users may be required to implement “systems and network hardening requirements” before using the updated software.

In the wake of an attack affecting an estimated 50 to 60 MSPs, the IT management vendor expects to begin restoring service tomorrow, according to CEO Fred Voccola (pictured).

Version 5.2 of the vendor’s flagship product, which arrived this week, lets MSPs collect, store, and view information about organizations, devices, networks, Active Directory implementations, and more.

With demand for its software growing in end user IT departments, the company is expanding benefits and lowering requirements for VARs and MSPs who resell its RMM solution, according to Chief Revenue Officer Dean Yeck (pictured).

Learn how IT pros can get official CompTIA training to earn A+ and Security+ certifications the right way.

Aliens, we hope, come in peace. Cyberinsurance providers? Harder to say, but Matt, Rich, and returning guest host Luis Alvarez, of Alvarez Technology Group, do get plenty of insightful answers to other questions this week from interview guest and cyberinsurance expert Joseph Brunsman, of Brunsman Advisory Group.

This week, Erick and Rich explore the significance of Barracuda buying SKOUT, the opportunity to re-tune your service lineup for the post-COVID era, and the dubious wisdom of using a device that prevents your mouth from opening to lose weight.