Topic: Managed Services - Page 136

Erick and Rich discuss why ConnectWise’s new ChatGPT-based automation technology is important, the right and wrong ways to think about MSP valuations, and a 6-year-old who ordered $1,000 of food on Grubhub from his dad’s phone.

Introduced just 72 days after ChatGPT’s debut, a new integration between the OpenAI technology on one side and both ConnectWise Automate and ConnectWise RMM on the other aims to help technicians automate ticket resolution processes faster.

We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with.

An addition to the vendor’s Trusted Partner Program, Secureframe for MSPs is designed to help MSPs and MSSPs deliver automated compliance services.

The zero-trust security vendor’s allowlisting technology, which normally blocks any process not explicitly OKed in advance for use in client environments, now permits Pia’s managed services automation solution to interact with protected endpoints by default.

The deal is ScalePad’s latest step toward building a product family aimed at raising MSP productivity in four areas: automation, standardization, strengthening access to information, and increasing operation maturity.

At last week’s ChannelPro SMB Forum in Dallas, Fortinet’s Joel Boyd discussed plans to help partners expand sales to existing customers and future “as-a-service” offerings.

The new features include a new collateral design and customization system, a mobile app, tighter integration with ConnectWise PSA, and a new module that will let users place and receive calls through third-party VoIP solutions.

Erick and Rich explain why Kaseya’s new partner program offers encouraging news for Datto partners, why pumping up your LinkedIn profile will help you win business, and why six doctors in Australia ate Lego heads for science.

The unified Kaseya and Datto partner program officially introduced this week joins further past, present, and future investments in partners, according to Kaseya EVP of Channel Dan Tomaszewski (pictured).