Topic: Managed Services - Page 135

This week, Erick and Rich ponder the strategic implications of ConnectWise buying Service Leadership, urge you to audit your service desk rather than guess how well it’s doing, and marvel at a COVID-friendly film festival with precisely one attendee.

Survey data from BitTitan reveals five key drivers for growing business in a changed IT landscape.

Charles Swihart, founder of Preactive IT Solutions and amateur crooner, developed a vertical specialty then drove growth by hitting all the right notes in additional service offerings and marketing campaigns.

The Cybersecurity Online Summit offered a full day of live sessions to help MSPs and IT solution providers tackle tough challenges to keep SMB customers safe while growing their business.

Managed service providers are ideally suited to provide cybersecurity services to the SMB market and can build a trusted relationship by following five best practices.

The acquisition will help Service Leadership deliver benchmarking metrics and growth advice to more MSPs, according to CEO Paul Dippell (pictured), while enabling ConnectWise to build widely respected data and tools into its software.

IT business owners and industry leaders Sitima Fower of Iconic IT and Amy Kardel of CompTIA share their experiences and advice on getting more women into the pipeline in this thoughtful discussion.

Nearly a year into the work-from-home experiment forced by the COVID-19 pandemic, we look at some best practices and lessons learned for channel pros.

This week, Erick and Rich take a look at ChannelPro’s annual industry preview article for 2021, explore the importance of reviewing your performance in 2020, and discuss the wisdom of sampling a new variety of gin made with Elephant dung.

Erick and Rich mull the meaning of Kaseya’s new Unified RMM framework, encourage channel pros to rethink their marketing plans, and explain why dried yellow mealworms could be your secret to weight loss success.