Topic: Managed Services - Page 126

The new functionality will be part of a larger plan to turn the vendor’s twin RMM solutions into unified platforms for administering physical, virtual, and cloud-based assets, according to CTO and Chief Product Officer Mike Adler (pictured).

This week, Erick and Rich discuss IT By Design’s new “business operating system” for MSPs, why aiming for perfection can keep you from success, and the cruelty of taking a cow with you to the McDonald’s drive thru.

The ChannelPro SMB Forum New England gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Called Team GPS, the new solution is designed to help channel pros better manage critical tasks like formulating business plans, monitoring customer satisfaction, and conducting employee performance reviews.

Protect yourself and your customers from security vulnerabilities that could open the door to outages or cyberattack.

Don’t settle for the small fries, people. Real entrepreneurs, like this week’s guest host, Sitima Fowler of Iconic IT, put in the work to enjoy a large fries lifestyle. You’ll hear all about it on this week’s show, too, along with what she, Matt, and Rich have to say about Ingram Micro’s cloud revenue management tool, Pulseway’s automated self-serve client portal, best practices for social media marketing, and building profitable cloud service bundles.

Rich is back from vacation and ready to talk with Erick about Pulseway’s automated self-serve MSP customer portal, best practices for discussing security with customers, and a real estate listing in Florida with an unusual kitchen amenity.

Best practices for building high-margin cloud bundles that provide value for customers.

With a proper plan in place, the benefits of a successful M&A can far outweigh the pitfalls.

Key indicators like automation and streamlined service processes, supported by a platform designed for growth, position you to take advantage of market opportunities.