Topic: Managed Services - Page 101

Erick and Rich ponder the strategic significance of Cytracom buying OmniNet, the importance of not customizing your managed service bundles, and the logic behind a newly developed technique for potty-training cows.

The deal propels Cytracom past its roots in unified communications into security and connectivity solutions for hybrid workforces and positions the company to eliminate a variety of voice-related security and networking headaches.

There are tremendous opportunities for MSPs that adopt a managed security model. Be judicious, deliberate on what the value is, and chose your partners wisely.

Follow the federal government’s recommended best practices, and make proactive cybersecurity, data protection, immutable storage, and orchestrated recovery a priority.

Here’s how to use that as a marketing tool by showing managed services clients you’ve adopted CISA’s security recommendations.

The new functionality will be part of a larger plan to turn the vendor’s twin RMM solutions into unified platforms for administering physical, virtual, and cloud-based assets, according to CTO and Chief Product Officer Mike Adler (pictured).

The new system, which includes an outsourced managed detection and response option, is part of a larger effort by the company to expand beyond its roots in data center services into security offerings as well.

The ChannelPro SMB Forum New England gathered MSPs, IT consultants, VARs, and integrators to discuss business strategies and technology trends for a changing workplace.

Called RiskResponder, the new tool is designed to give MSPs an intuitive, consistent way to act on an expanded list of security dangers that now includes invalid remote desktop connections and disabling local security tools like Microsoft Defender.

Together, Password Boss’s password management software and AutoElevate’s software will offer a “one-two punch” for securing SMBs, according to Password Boss CEO David Bellini (pictured).