Topic: Business Strategy - Page 57

From chatbots to robotic process automation assistants, these tools spell business-boosting opportunity for SMBs and the channel pros who serve them.

Results from our latest reader survey suggest that 2020, while hard, could have been far worse, and that 2021, while uncertain, looks way more promising.

The Cybersecurity Online Summit offered a full day of live sessions to help MSPs and IT solution providers tackle tough challenges to keep SMB customers safe while growing their business.

Managed service providers are ideally suited to provide cybersecurity services to the SMB market and can build a trusted relationship by following five best practices.

Everyone keeps talking about working from home, but who are they kidding? That home of yours is a branch office these days, and family and pets aside it has a total workforce population of…you.

Erick and Rich trade thoughts on the new managed antivirus solution from Huntress, what to do when your managed services toolset is delivering diminished returns, and a Microsoft chatbot that lets you talk to dead people.

This week, Erick and Rich take a look at ChannelPro’s annual industry preview article for 2021, explore the importance of reviewing your performance in 2020, and discuss the wisdom of sampling a new variety of gin made with Elephant dung.

This Expert Guide offers some best practices for defending against attacks on managed service providers’ systems, shoring up risk management strategies to avoid lawsuits, protecting edge computing devices, and keeping remote workers safe.

New procedures and policies are required that emphasize identity and access control, while issues around privacy and financial responsibility remain to be addressed.

Sharing we like. Oversharing, not so much. And sometimes the kindest thing you can do for others is close up that kimono of yours. Or so say Matt, Rich, and their guest host, cloud consultant and entrepreneur Jamison West. They also have some things to say about SolarWinds MSP’s soon-to-be new name and the security landscape in 2021, not to mention cloud management, a topic they discuss with RMM pioneer and now cloud identity management CEO Peter Sandiford, of Zerotek.