Topic: Business Management - Page 57

Rich is back from vacation and ready to talk with Erick about Pulseway’s automated self-serve MSP customer portal, best practices for discussing security with customers, and a real estate listing in Florida with an unusual kitchen amenity.

Best practices for building high-margin cloud bundles that provide value for customers.

Famed business consultant Erick Simpson of ErickSimpson.com takes the reigns as guest co-host alongside Matt while Rich gets a little R&R.

Key indicators like automation and streamlined service processes, supported by a platform designed for growth, position you to take advantage of market opportunities.

A recent survey from CompTIA finds the help desk is being tasked with new duties and is increasingly viewed as a strategic asset.

Your regular hosts are joined this week by marketing-savvy MSP Ed Correia, of Sagacent Technologies, marketing-savvy consultant (and ID Agent founder) Kevin Lancaster, of The Venture Mentor, and marketing expert (and former Kaseya exec) Matt Solomon, of Channel Halo. So you know you’re going to get some rock-solid marketing advice.

The Cybersecurity Online Summit featured a full day of live sessions to help MSPs and IT solution providers tackle tough challenges to keep SMB customers safe while growing their business.

This week, Erick and Rich discuss new reporting and cloud billing reconciliation products from ConnectWise, keeping a closer eye than usual on employee morale and engagement, and a bar in London serving “puptails” to pets.

Channel pros can help organizations prepare their networks for the future of work, which must consider employee expectations of flexibility and mobility.

Erick and Rich discuss why Microsoft’s new Windows 365 may be a game changer, why the time has come to start attending live events again, and why leaving your house vulnerable to break-ins can occasionally have fortunate consequences.