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Freeing Up Resources: Pia Chat Ends Labor-intensive Service Desk Work

Pia isn’t just making service desks better. It’s making the traditional model unnecessary.

5 Ways MSPs Can Deliver Added Value in a Changing Ecosystem

Derek Hornacek

These practical approaches show how MSPs can strengthen operations today. Each tactic supports better outcomes for customers and internal teams.

Why MSPs Are Facing a New Security Problem — and It’s Personal

Aura is betting that human-centric security will become a growing part of the managed services conversation.

4 Trends Driving a Smarter, Stronger IT Channel

Michael Hopfinger

Partner programs have entered a new phase. Here’s how to make it work in your favor.

3 Questions with Juan Orlandini, Insight

Insight’s Juan Orlandini shares his insights on storage and compute, what infrastructure upgrades delivery the fastest ROI, and more,

Why the Firewall Refuses to Die (and Why MSPs Still Need It)

Chandrodaya Prasad

The firewall was supposed to be obsolete by now. Twenty years of obituaries later, here’s why it isn’t going anywhere.

Marketopia Launches Platform to Help MSPs Sell Smarter, Not Harder

The new offering targets one of MSP sales’ biggest pain points by turning fast research into actionable talking points.

inforcer Launches Copilot Manager to Help MSPs Build AI-as-a-Service Offerings

MSPs are racing to turn AI into real revenue, and inforcer’s Copilot Manager gives them the visibility and control to finally do it.

FREE DOWNLOAD: ChannelPro Ultimate Guide to AI and Automation for MSPs

Whether you’re looking to automate repetitive tasks, integrate AI-driven security solutions, or measure the success of your automation efforts, this guide is designed to help you harness the power of AI to grow and scale your MSP.

MSP Answer Center

MSP Answer Center is your go-to resource for real answers to real business challenges. We’ve covered everything from pricing to staffing to security, and we’re just getting started.

ChannelPro Events

May 19, 2026 | 12:00PM ET
Location: Online Event

Turn your clients’ weakest security links into the strongest profit driver. Join us to learn how to turn “the human factor” into a service offering that drives recurring revenue. Plus, we’ll explore the best tools that stop advanced threats before they hit your clients.

Register now and bring your questions to this interactive online event!

Stay Connected

Top Stories

Freeing Up Resources: Pia Chat Ends Labor-intensive Service Desk Work

May 14, 2026 |

Pia isn’t just making service desks better. It’s making the traditional model unnecessary.

5 Ways MSPs Can Deliver Added Value in a Changing Ecosystem

May 14, 2026 | Derek Hornacek

These practical approaches show how MSPs can strengthen operations today. Each tactic supports better outcomes for customers and internal teams.

Voice of the Vendor – Kaseya Connect 2026

May 13, 2026 |

Join us live at Kaseya Connect 2026. In this episode of  Voice of the Vendor, we speaks with Thread, OneStream, Infosec Institute, and more.

Why MSPs Are Facing a New Security Problem — and It’s Personal

May 13, 2026 |

Aura is betting that human-centric security will become a growing part of the managed services conversation.

Feature

May 5, 2026 |

FREE DOWNLOAD: ChannelPro Ultimate Guide to AI and Automation for MSPs

Whether you’re looking to automate repetitive tasks, integrate AI-driven security solutions, or measure the success of your automation efforts, this guide is designed to help you harness the power of AI to grow and scale your MSP.

MSP Spotlight

May 11, 2026 | Matthew Nikravesh

Service That Scales: How a Customer-first Mindset Fueled Solarus Technologies’ Growth

CEO Matthew Nikravesh shares how an MSP’s service-first mindset can drive long-term client success.

May 6, 2026 |

3 Questions with Adam Burke, Quest Technology Management

Quest’s Adam Burke shares his insights on why MSP growth stalls, the risky revenue streams holding some providers back, and more.

Aug 11-12 Parsippany NJ ChannelPro LIVE Join us for two days packed with cybersecurity workshops and masterclasses, new vendor demos, and local peer networking!

Free MSP Resources

MSP ANSWER CENTER

MSP Answer Center

ChannelPro Event | Location: Online Event

DEEP DIVE: Next Level Cybersecurity

May 19, 2026 | 12:00PM ET

Turn your clients’ weakest security links into the strongest profit driver. Join us to learn how to turn "the human factor" into a service offering that drives recurring revenue. Plus, we'll explore the best tools that stop advanced threats before they hit your clients.

Register now and bring your questions to this interactive online event!


News & Articles

Freeing Up Resources: Pia Chat Ends Labor-intensive Service Desk Work

May 14, 2026 |

Pia isn’t just making service desks better. It’s making the traditional model unnecessary.

Why MSPs Are Facing a New Security Problem — and It’s Personal

May 13, 2026 |

Aura is betting that human-centric security will become a growing part of the managed services conversation.

Why Most MSPs Don’t Grow — and How You Can Change That

May 13, 2026 |

Many MSPs fall for the bait from self-proclaimed gurus that offer training, toolkits, or services in the sales and marketing vein only to discover that they wasted hundreds or even thousands of dollars.

Surviving Remote Work: How MSPs Can Use Automation to Create Frictionless IT

May 13, 2026 | Steve Petryschuk

Find out how MSPs and IT teams are addressing network bottlenecks and hardware limitations for remote workers.

Press Releases

Key Channel Headlines: WatchGuard Introduces Rai AI Digital Workforce, Portnox Introduces PartnerEdge Reseller Program, and More

May 8, 2026 |

WatchGuard’s new Rai digital workforce headlines a week of MSP news focused on agentic AI, autonomous IT operation, and AI governance.

Hook Security Appoints Datto and Cork Industry Veteran Nick Wolf as VP of Sales to Accelerate Global Channel Growth

May 4, 2026 |

In his new role, Nick Wolf will oversee all aspects of Hook Security’s global revenue operations, including sales, marketing, and channel activity.

Key Channel Headlines: Kaseya Debuts Agentic IT Management Platform, Pax 8 and NinjaOne Team Up on Cybersecurity, and More

May 1, 2026 |

The big news on agentic IT management from Kaseya Connect led this week’s news. Plus, there are tidbits from Pax8 and NinjaOne, ConnectWise, Pia, Auvik, and more.

Key Channel Headlines – Tim Cook to Step Down as Apple CEO, Zero Networks Introduces AI Segmentation, and More

April 24, 2026 |

Apple’s leadership shakeup and the rise of AI Segmentation highlight a pivotal week as MSPs confront growing challenges.

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