IT and Business Insights for SMB Solution Providers
We have a lot to say about vendors and their products at ChannelPro.
During this day-long virtual event, cybersecurity experts and practitioners shared best practices for keeping businesses safe in the midst of the pandemic and for the future workplace.
Common sense and state-by-state guidelines are your safest guides.
As part of the recent virtual ChannelPro SMB Forum, Colin Knox, head of community engagement at SolarWinds, talked with ChannelPro about the importance of customer experience.
New features for Windows Virtual Desktop, new security software from Sophos and Avast Business, CompTIA’s 2020 Spotlight Award winners, and a finger lickin’ good pair of Crocs are just some of the stories we took our sweet time bringing to you this week.
Erick and Rich discuss Bitdefender’s new managed detection and response service, surveying your clients about changing needs caused by the coronavirus, and a new, totally sold out, style of Crocs sandals that look and smell like a bucket of KFC chicken.
Hot Story

ChannelCon 2020: IT as It Is, Will Be, and Should Be
Awards
2020 Readers' Choice Awards
August 3rd, 2020 | Matt Whitlock
We have a lot to say about vendors and their products at ChannelPro. Ultimately, however, the only thing that matters is what you say, and trust us when we tell you that vendors are listening closely. Here’s who you told us your favorites are in dozens of key categories. - read more
 
News
ChannelPro Cybersecurity Online Summit Puts Protecting SMB Customers Front and Center
August 6th, 2020 | Colleen Frye
During this day-long virtual event, cybersecurity experts and practitioners shared best practices for keeping businesses safe in the midst of the pandemic and for the future workplace. - read more
 
News
CompTIA Launches Security Information Sharing and Analysis Organization
August 5th, 2020 | Rich Freeman
Initially spearheaded by ConnectWise, the group now known as the CompTIA ISAO will strive to protect channel pros, vendors, and their customers from cybercrime by collecting and disseminating details about the latest threats. - read more
 
Slide Gallery
ChannelCon 2020: IT as It Is, Will Be, and Should Be
August 4th, 2020 | Rich Freeman
On day one of CompTIA’s annual member conference, speakers discussed the keys to keeping sales flowing during a pandemic, the opportunity to position yourself for post-recession success, and the moral imperative to pursue diversity and inclusion in IT. - read more
 
Article
Rolling Trucks Safely
August 4th, 2020 | James E. Gaskin
Common sense and state-by-state guidelines are your safest guides. - read more
 
Video
ChannelPro 1:1 with SolarWinds' Colin Knox
August 3rd, 2020 | Colleen Frye
As part of the recent virtual ChannelPro SMB Forum, Colin Knox, head of community engagement at SolarWinds, talked with ChannelPro about the importance of customer experience. - read more
 
Article
ICYMI: Our Channel News Roundup for the Week of July 27th
July 31st, 2020 | James E. Gaskin
New features for Windows Virtual Desktop, new security software from Sophos and Avast Business, CompTIA’s 2020 Spotlight Award winners, and a finger lickin’ good pair of Crocs are just some of the stories we took our sweet time bringing to you this week. - read more
 
Video
ChannelPro 5 Minute Roundup for the Week of July 27th, 2020
July 31st, 2020 | ChannelPro
Erick and Rich discuss Bitdefender’s new managed detection and response service, surveying your clients about changing needs caused by the coronavirus, and a new, totally sold out, style of Crocs sandals that look and smell like a bucket of KFC chicken. - read more
 
Resource
ChannelPro Weekly Podcast: Episode #155 - Bleached Outsourced SOCs
July 31st, 2020 | ChannelPro Weekly
Bleach! It keeps both your socks and your SOCs clean, if Matt and Rich are to be believed. And that’s just one of the hot topics they discuss this week with guest host and channel pro Michael Cocanower, of itSynergy. - read more
 
News
Backblaze Adds Amazon S3 Compatible APIs to Low-Cost Cloud Storage Service
July 30th, 2020 | Rich Freeman
Together with a free cloud-to-cloud migration program, the company says, the new interfaces remove a significant impediment to transferring data from Amazon Web Services to Backblaze’s comparatively economical platform. - read more
 
Video
Peer to Peer: Off the Cuff with Sitima Fowler
July 30th, 2020 | Colleen Frye
Sitima Fowler, co-founder and vice president of marketing for Iconic IT, offers three tips on growing your MSP, and explains why it’s a lot like a recipe for chicken curry. - read more
 
Article
A Partner’s Role in Helping Customers with Secure Remote Access
July 30th, 2020 | Jon Bove
Now is the time to offer a full security stack of cost-effective remedies designed to mitigate risk even as your business models shifts. - read more
 
Article
Distributors Are Poised to Take Advantage of Soaring Cloud Sales
July 29th, 2020 | Frank Vitagliano
New report from GTDC underscores investments and capabilities of distribution companies - read more
 
News
Bitdefender Introduces Managed Detection and Response Service
July 28th, 2020 | Rich Freeman
The new offering, which supplements the vendor’s GravityZone and other security solutions, is designed to help MSPs manage a never-ending torrent of alerts more effectively by offloading some of that task to an experienced third-party. - read more
 
Video
ChannelPro 1:1 with The 20's Tim Conkle
July 28th, 2020 | Rich Freeman
As part of the recent virtual ChannelPro SMB Forum, Tim Conkle, founder CEO of The 20, shared his thoughts on the opportunities ahead in managed services. - read more
 
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