Erick and Rich discuss IT Glue going big on virtual CIO services by acquiring TruMethods, share a book tip every leader should read, and marvel at the guy who wants to exchange fees he paid in cryptocurrency last year for far less valuable dollars. - read more

Called “shared inboxes,” the new feature lets multiple users exchange texts with customers on behalf of their employer using a company phone number, instead of individual lines. - read more

The new features, which join others unveiled today during the documentation vendor’s GlueX partner conference, are evidence of IT Glue’s continued investment in innovation, according to General Manager and CTO Nadir Merchant (pictured). - read more

The new product, unveiled alongside a cross-vendor security framework, combines data from multiple Sophos and third-party systems to identify and block sophisticated attacks that any one of those platforms might miss on its own. - read more

Integrating IT Glue’s documentation software with myITprocess, a TruMethods solution for providers of virtual CIO services, will make running a vCIO practice easier and more profitable for MSPs, according to TruMethods President Gary Pica (pictured). - read more

Growing even faster during the pandemic than before it, the cloud business apps leader desperately needs to attract more members to its partner program and more trained professionals to its partners, according to channel chief Tyler Prince (pictured). - read more

A smart print service from HP, svelte laptops from Samsung, megabucks for Proofpoint, and the mother of all Blockbuster late return penalties are among the many stories we took our sweet time telling you about this week. - read more