IT and Business Insights for SMB Solution Providers

Article
November 12th, 2018 | Colleen Frye
Spelling out automatic extensions and price increases in your managed services contracts minimizes objections and makes the renewal process easy for customers—and you. - read more
 
News
November 11th, 2018 | Rich Freeman
The new groups will help MSPs prepare to buy or sell a business and advise traditional hardware and software resellers on how to add as-a-service offerings to their product lineup, according to Arlin Sorensen (pictured), who is leading the initiative. - read more
 
News
November 11th, 2018 | Rich Freeman
Described by Chief Product Officer Craig Fulton (pictured) during the managed services vendor’s IT Nation Connect conference in Orlando last week, the new features are designed to help MSPs improve brand recognition and technician productivity. - read more
 
Slide Gallery
November 11th, 2018 | Rich Freeman with Joel Zaidspiner
CharTec, CloudJumper, Connect Booster, EventTracker, Liongard, and newcomer RocketCyber all used the recently concluded conference as a launching pad for news about new solutions and services. - read more
 
News
November 11th, 2018 | Rich Freeman
Available in both free and advanced editions, the new functionality automatically searches for advanced persistent threats, keyloggers, malicious registry changes, and other intrusions that have gained a foothold on monitored end points. - read more
 
Article
November 9th, 2018 | James E. Gaskin
Post-Halloween goodies from Intel, nonprofit industry software from Microsoft, and the fastest, easiest Thanksgiving dinner recipe ever invented are all among the stories we’re just now telling you about. - read more
 
Video
November 9th, 2018 | ChannelPro
Broadcasting from a secure, non-disclosed location (aka an unused conference room at the ConnectWise IT Nation Connect event in Orlando), Erick and Rich discuss ConnectWise's giant managed security initiative, the importance of proof-of-concept deployments when adopting new customer solutions, and Thanksgiving-flavored potato chips. - read more
 
Article
November 9th, 2018 | James E. Gaskin
For 35 years, PC users have focused on local magnetic hard drives for storage. Those days are spinning away quickly. - read more
 
News
November 9th, 2018 | ChannelPro
The new program bundles security, backup, and eLearning products into standard Office 365 plans at no extra cost. - read more
 
News
November 9th, 2018 | ChannelPro
The New MSP Advice Project features content from solution providers addressing technical issues, marketing tips, sales support, and other business challenges. - read more
 
News
November 9th, 2018 | Rich Freeman
Acronis, Dropsuite, Passportal, Proofpoint, and lesser-known Israeli anti-phishing vendor IRONSCALES join Pax8’s catalog in connection with an ongoing effort to give partners more options to recommend and cross-sell within key product categories. - read more
 
News
November 9th, 2018 | Rich Freeman
According to CEO Arnie Bellini (pictured), core elements of the initiative include the launch of an open source security integration standard and the introduction of new cybersecurity solutions, some of which will compete with products from ConnectWise partners. - read more
 
Article
November 8th, 2018 | ChannelPro and Collabrance
This Collabrance sponsored partner profile explores how ETS is able to focus on growing new business and higher-level activities, increasing customer satisfaction in the process by taking advantage of the Master MSP’s technology stack, help desk, and NOC. - read more
 
News
November 7th, 2018 | Rich Freeman
Unlike a lead generation program, Kaseya’s newly launched “Done Deal” program distributes fully-signed Unitrends MSP subscribers located, qualified, and closed by its own sales team. Participating MSPs keep 100 percent of the revenue. - read more
 
News
November 7th, 2018 | Rich Freeman
Version 7.8 of the consolidated BDR, storage, and security offering also includes functionality for orchestrating and automating cloud-based disaster recovery processes, according to Americas Vice President and General Manager Patrick Hurley (pictured). - read more
 
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