IT and Business Insights for SMB Solution Providers

ASCII Forum: Trending Topics
November 14th, 2018 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation... - read more
 
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November 14th, 2018 | ChannelPro Weekly
Don’t try and fool us. We know you haven’t attained donut-level status in the ChannelPro Weekly partner program yet. We’ll let you listen in anyway, though, as Matt, Rich, and guest host Karl Palachuk discuss Continuum’s analysis of the managed services market, Microsoft’s new VDI solution, StorageCraft’s new partner program, CloudJumper’s single-server WaaS solution, USB extenders old and new, and more. - read more
 
News
November 14th, 2018 | ChannelPro
The new wireless access points are designed to deliver the performance, simplicity, and reliability that organizations need to give users exceptional digital experiences. - read more
 
Article
November 14th, 2018 | Rich Freeman
Chat, chatbots, knowledge bases, and other alternative technologies are becoming popular means of requesting and receiving technical support. - read more
 
News
November 14th, 2018 | Rich Freeman
The data protection vendor is rolling out new partner resources and paying “obsessive” attention to partner satisfaction as well in connection with a renewed focus on attracting and retaining MSPs, according to Chief Revenue Officer Jeff Cummings (pictured). - read more
 
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November 13th, 2018 | Matt Whitlock
2018 "Roadmap to Profits" tour ended in Long Beach, featuring presentations from industry experts and some of the top SMB resellers and managed service providers in the country. - read more
 
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November 13th, 2018 | Datto
The report provides a wealth of detail on ransomware, including year-over-year trends, frequency, targets, impact, and recommendations for ensuring recovery and continuity in the face of the growing threat. - read more
 
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November 13th, 2018 | Webroot
Tun in for this presentation to better understand today’s threat landscape and learn how to protect your business or clients from being attacked. - read more
 
News
November 13th, 2018 | Rich Freeman
Those and other updates were part of a Q4 launch wave that includes zero-touch provisioning capabilities, a new risk scoring application (pictured), two new unified threat management platforms with built-in Power-over-Ethernet, and more. - read more
 
News
November 13th, 2018 | ChannelPro
A new line of products and services by Avaya seeks to improve their versatility while enhancing the vendor's competitive standing in UC cloud computing. - read more
 
Article
November 13th, 2018 | Robin Robins
Here are three strategies for successfully targeting—and motivating—the right buyers. - read more
 
Article
November 12th, 2018 | Colleen Frye
Spelling out automatic extensions and price increases in your managed services contracts minimizes objections and makes the renewal process easy for customers—and you. - read more
 
News
November 11th, 2018 | Rich Freeman
The new groups will help MSPs prepare to buy or sell a business and advise traditional hardware and software resellers on how to add as-a-service offerings to their product lineup, according to Arlin Sorensen (pictured), who is leading the initiative. - read more
 
News
November 11th, 2018 | Rich Freeman
Described by Chief Product Officer Craig Fulton (pictured) during the managed services vendor’s IT Nation Connect conference in Orlando last week, the new features are designed to help MSPs improve brand recognition and technician productivity. - read more
 
Slide Gallery
November 11th, 2018 | Rich Freeman with Joel Zaidspiner
CharTec, CloudJumper, Connect Booster, EventTracker, Liongard, and newcomer RocketCyber all used the recently concluded conference as a launching pad for news about new solutions and services. - read more
 
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