IT and Business Insights for SMB Solution Providers
This playbook is designed for new, existing, and prospective managed service providers (MSPs), resellers, distributors, and system integrators who want to provide effective, easy-to-use cybersecurity solutions that lower operational costs and grow profits.
The COVID-19 pandemic poses an unprecedented challenge to channel pros and their clients, as both adjust rapidly to new business pressures and the difficulties of w
Users of Untangle’s NG Firewall can now perform endpoint scans, view information about previous scans, and navigate to the Webroot Management Console from directly inside the Untangle Command Center administration tool (pictured).
Due late this month, the HP ProBook 445 G7 and HP ProBook 455 G7 (pictured) are the hardware maker’s first commercial notebooks to bear processors based on AMD’s new 7nm Zen 2 architecture.
The intelligent 180-degree panoramic plug-and-play video solution saves space while enabling on-site and remote teams to easily launch video meetings anywhere.
The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured).
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MNJ Technologies Is Keeping People Social Despite Social Distancing
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Resource Spotlight: Go-To-Market Playbook by Webroot
March 27th, 2020 | Anonymous
This playbook is designed for new, existing, and prospective managed service providers (MSPs), resellers, distributors, and system integrators who want to provide effective, easy-to-use cybersecurity solutions that lower operational costs and grow profits. - read more
 
Hub
Resources for Navigating the Coronavirus Crisis
March 24th, 2020 | ChannelPro
The COVID-19 pandemic poses an unprecedented challenge to channel pros and their clients, as both adjust rapidly to new business pressures and the difficulties of working securely from home. Use the continually updated resources here to learn best practices from your peers, find free software for your customers, develop a COVID-19 action plan for your company, and more. - read more
 
News
Untangle and Webroot Announce New Integrations
April 7th, 2020 | Rich Freeman
Users of Untangle’s NG Firewall can now perform endpoint scans, view information about previous scans, and navigate to the Webroot Management Console from directly inside the Untangle Command Center administration tool (pictured). - read more
 
News
HP Introduces First Business Laptops with AMD Ryzen 4000 Series Processors
April 7th, 2020 | Rich Freeman
Due late this month, the HP ProBook 445 G7 and HP ProBook 455 G7 (pictured) are the hardware maker’s first commercial notebooks to bear processors based on AMD’s new 7nm Zen 2 architecture. - read more
 
News
Ingram Micro Warns of Coronavirus Ordering Scams
April 6th, 2020 | Rich Freeman
In a letter to partners issued today, the distributor outlines a variety of techniques digital con artists are using to trick resellers into shipping them products they can then resell themselves. - read more
 
News
SonicWall Revises MSSP Partner Program
April 6th, 2020 | Rich Freeman
The new SecureFirst MSSP Program, which includes monthly pricing with payments in arrears plus direct access to level 3 support techs, is a key element of the vendor’s ongoing push into managed security. - read more
 
Blog Entry
Delegate, Don’t Abdicate
April 6th, 2020 | Lisa Shorr
Follow these 10 steps to better manage your service delivery and ensure business continuity and corporate growth. - read more
 
Review
Jabra PanaCast–Get Your Huddle On
April 6th, 2020 | Matt Whitlock
The intelligent 180-degree panoramic plug-and-play video solution saves space while enabling on-site and remote teams to easily launch video meetings anywhere. - read more
 
News
BVoIP Enhances 1Stream’s Reporting and Search Functionality, Adds New Integrations
April 6th, 2020 | Rich Freeman
The unified communications platform now displays call-related data for workgroups, supports more flexible search parameters, and interoperates with both the IT Portal documentation solution and the Busylight call status device (pictured). - read more
 
From the Coronavirus Trenches
MNJ Technologies Is Keeping People Social Despite Social Distancing
April 6th, 2020 | Rich Freeman
According to company exec Ben Niernberg (pictured), the Midwest solution provider is helping employees and customers maintain personal connections at a time when the coronavirus has made physical closeness dangerous. - read more
 
Resource
ChannelPro Weekly Podcast: Episode #140 - More Percents, More Pie
April 4th, 2020 | ChannelPro Weekly
Ah, pie. Could there be a better treat in stressful times? We won’t claim it’s a substitute, but this week’s episode featuring guest host and MSP Ed Correia of Sagacent Technologies is a close-ish second. - read more
 
Article
ICYMI: Our Channel News Roundup for the Week of March 30th
April 3rd, 2020 | James E. Gaskin
New names for Office 365 SKUs, new printers from Epson, and the only cargo that could turn a truck fire in Dallas into national news are all among the stories we’ve finally roused ourselves from stay-at-home torpor to tell you about. - read more
 
News
Pulseway Adds Automated Workflows to RMM Tool
April 3rd, 2020 | Rich Freeman
The new feature lets users define customized, multi-step procedures for responding to technical issues that launch automatically in response to alerts. - read more
 
News
Kaseya Exec Sees Coronavirus Economy Producing Buyer’s Market for MSPs
April 3rd, 2020 | Rich Freeman
According to Jim Lippie (pictured), the COVID-19 crisis has the private equity investors behind regional and national MSPs anticipating lower prices on smaller, financially distressed firms. The time for deciding what to do about that, he warns, is now. - read more
 
Slide Gallery
Words of Wisdom for Troubled Times
April 3rd, 2020 | Colleen Frye
Channel pro peers share thoughts and advice for coping with the coronavirus crisis. - read more
 
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