IT and Business Insights for SMB Solution Providers

Managed Services

Article
May 19th, 2017 | Rich Freeman
In the debut edition of an occassional series, ChannelPro asks veteran IT providers from membership organization The ASCII Group to sound off on what their customers should be worried about when it comes to using personal devices at work. - read more
 
Slide Gallery
May 18th, 2017 | Rich Freeman
In a conversation with ChannelPro today, vice president of North American channel sales Kevin Rooney discussed new additions to Veeam’s partner program and reiterated the company’s commitment to both the channel and the SMB market. - read more
 
Article
May 18th, 2017 | James E. Gaskin
Support techs often wish users could help themselves, at least a little bit (“Have you rebooted your computer?”). Surprisingly, some users are now asking their support companies for ways to resolve some of their own problems. - read more
 
News
May 18th, 2017 | ChannelPro
Autotask Workplace Server modernizes remote access capabilities to enhance security and increase productivity. - read more
 
News
May 16th, 2017 | Rich Freeman
Under a new arrangement unveiled last week, users of Kaseya’s RMM solution and NOC can automatically route end user support tickets directly through their PSA to GMS’s outsourced help desk service. - read more
 
Download
May 12th, 2017 | ChannelPro Weekly
Extra! Extra! ChannelPro has exclusive news about Kaseya, and Matt, Cecilia, and Rich are all over it. - read more
 
News
May 10th, 2017 | Rich Freeman
Initially tailored to the needs of managed services cooperative The 20, which plans to become a Kaseya user, the new functionality lets multi-MSP organizations work collaboratively across federated yet fully distinct deployments. - read more
 
News
May 9th, 2017 | Rich Freeman
The move arms Kaseya partners to administer public cloud environments in addition to on-premises resources. - read more
 
News
May 8th, 2017 | Rich Freeman
Drawing on assets acquired along with the former Avnet Technology Solutions, the distributor is helping resellers transform themselves from hardware and software order takers to providers of high-margin, industry-specific product and service combinations. - read more
 
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May 5th, 2017 | ChannelPro Weekly
After exchanging virtual high fives in the wake of a delightfully successful ChannelPro SMB Forum event in Chicago, your trio of hosts moves on to discuss Eaton’s strategy for generating sustained growth in a rapidly evolving power protection market, TRENDnet’s new DVR surveillance kits, how to make your move into print services, and why 1080p displays are finally about to lose their king-of-the-hill stature. - read more
 

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