IT and Business Insights for SMB Solution Providers

Managed Services

January 22nd, 2018 | Rich Freeman
The workspace-as-a-service market is a hot topic these days. According to executives of WaaS vendor itopia, it’s also a hot opportunity that channel pros seeking profits in the cloud should get in on now. - read more
January 19th, 2018 | Rich Freeman
The first edition of the quarterly conference for MSPs and resellers sought to help attendees get the new year off to strong start by refining fundamental processes like sales, operations, and tool selection. - read more
January 19th, 2018 | SolarWinds MSP
Backup isn’t just about storing copies of your customers’ data; it’s really more about what happens when you need to restore it. You see, the more often you back up, the more up-to-date the data is when the time comes to restore it. Much of this is driven by the backup window, which is the time it takes to perform a backup without impacting system and network performance. - read more
January 19th, 2018 | Joey Costa and Rick Miller
The Tek transitioned from managed services to managed security services by choosing tools, partners, and a sales approach that provided the credibility the company needed to earn its customers’ trust. - read more
January 18th, 2018 | Rich Freeman
The new system, which connects to any device powered by ARM-based processors, lets users view centralized performance and status information on a web-based dashboard, create automated administration rules, and set triggers for receiving alerts. - read more
January 18th, 2018 | Colleen Frye and Rich Freeman
Active members of distributor communities benefit from a symbiotic relationship designed to help all parties grow and engage more deeply with customers, vendors, and peers. - read more
January 16th, 2018 | SolarWinds MSP
A SolarWinds MSP Report on Cybersecurity Readiness for UK and US Businesses - read more
January 16th, 2018 | Rich Freeman
The security and managed services software vendor rolled out a revamped partner program, anti-virus product line, and corporate identity in one very busy day this past September. - read more
January 14th, 2018 | Webroot
Who wouldn’t want the ability to see what will happen in the future? Nowhere is this yearning greater than in the world of cybersecurity, where even a small glimpse of future threats could prevent a disastrous and costly breach. The security industry is looking to move beyond reactive mode and be proactive, automating the response to threats and preventing attacks before they happen. - read more
January 13th, 2018 | SolarWinds MSP
MSPs can evolve into Managed Security Service Providers (MSSPs) and increase their growth trajectory, just so long as they adopt a mature and comprehensive approach to the market. If you thought you could reinvent yourself as an MSSP with a simple antivirus offering, though, think again. Capitalizing on this growing market requires a more full-featured service set. - read more


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