August 16th, 2016 | Rich Freeman
Introduced today, the new system also features automation and reporting functionality tailored to managed service provider requirements. - read more
Blog Entry
July 27th, 2016 | Karl Palachuk
We have a great class coming up next week: Project Management in Small Business. This 5-week course is based on the methodology in our book. In fact, tuition includes a copy of the book and all associated forms - plus lot of other handouts. - read more
July 26th, 2016 | Rich Freeman
Issued today, the latest edition of the vendor’s all-in-one RMM/PSA/remote control solution draws on aggregated business intelligence data to show MSPs how their hourly rates compare to those of peers. - read more
July 25th, 2016 | Rich Freeman
LabTech users can now manage Datto backup appliances via the same console they use to administer customer end points. Similar tie-ins with other RMM platforms are coming soon. - read more
Blog Entry
July 8th, 2016 | Karl Palachuk
My latest video is a sample presentation. The core presentation is thirty minutes. There is a quick introduction at the beginning and note at the end for technology professionals. The middle section is exactly what I present to clients. See that video here: https://www.youtube.com/watch?v=LSRkV4XylRg - read more
July 8th, 2016 | Rich Freeman
To engage with its users more deeply, managed services leader ConnectWise goes everywhere they do. - read more
June 21st, 2016 | Rich Freeman
Loaded with interface, patch management, and scalability improvements, the latest edition of ConnectWise’s RMM platform is the biggest update in that product’s history, according to LabTech general manager Brett Cheloff. - read more
June 2nd, 2016 | Rich Freeman
Alistair Forbes, formerly general manager of LOGICnow and now managing director of SolarWinds MSP, says that the latter company’s scale, geographic reach, and product breadth spell good news for MSPs. - read more
May 23rd, 2016 | Rich Freeman
The new offering includes integrations between APC by Schneider Electric hardware and RMM solutions from four leading vendors. - read more
May 16th, 2016 | Rich Freeman
Available to anyone, versus users of the IT management vendor’s software alone, the report allows MSPs to measure their business performance against peers. - read more


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